Police Communications Operator
Police Communications Operator
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$ 47883 - 72189
1 Vacancy
Job Description
THE POSITION
Can you keep your cool when faced with highpressure situations in a dynamic setting Do you possess excellent verbal communication abilities along with keen listening skills The Pennsylvania State Police (PSP) is on the lookout for a reliable Police Communications Operator in Butler County. If you are committed to enhancing safety within your community and are interested in a fulfilling public service role we invite you to submit your application today! DESCRIPTION OF WORK
As a Police Communications Operator (PCO) with the Pennsylvania State Police your responsibilities will encompass a variety of critical tasks. You will be the first point of contact for both the public and county 911 operators handling calls that pertain to both emergency and nonemergency police matters. Your role will involve probing callers for essential information to accurately assess the situation determine the necessary response and prioritize incidents accordingly. You will also be responsible for dispatching relevant information to Troopers who are responding to these incidents. In addition you will coordinate with municipal police fire departments ambulance services towing companies and PennDOT to relay incident specifics and request their assistance as needed. Proficiency in utilizing systems such as CLEAN JNET and PFAD will be essential for accessing researching and maintaining accurate records. Furthermore you will be tasked with establishing and updating incident information within electronic record management systems while also ensuring effective communication with Troopers and fellow PCOs regarding ongoing incidents or any emerging concerns. Interested in learning more Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information:
- Fulltime employment 40 hours per week
- PSP work shifts cover 24 hours a day 7 days a week 365 days a year. Work hours to be determined will include rotating shifts weekends and holidays with a 30minute lunch.
- Telework:You will not have the option to telework in this position.
- Salary:In some cases the starting salary may be nonnegotiable.
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of experience using twoway radio multiline telephone or computer aided dispatch systems;or
- Two years of experience using computer systems for entering updating and retrieving information;or
- Completion of 60 college credits;or
- An equivalent combination of experience and training.
Special Requirements:
- You must possess a clear firm voice and no major speech hearing or visual impairments that would interfere with understanding verbal communication being understood or using electronic communications equipment and visual display equipment.
- You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
- You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
Additional Requirements:
- You must be able to perform essential job functions.
Legal Requirements:
- This job title has been identified as performing critical duties. Prior to placement in this job title the selected candidate regardless of their current job must submit a Report of Medications for screening by the State Police Medical Officer.
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes cover letters and similar documents willnotbe reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law 51 Pa. C.S. 7103 provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to click the Veterans Preference tab or contact us at.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Employment Type
Full-Time
