Casual Receptionist Villa Forum
Casual Receptionist Villa Forum
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Receptionist
Job Location: Ontario Long Term Care Platform
Reporting Relationship: Business Manager
Complexity and Scope of the Position
Reports to the Business Manager. Under supervision performs a variety of accounting functions clerical and receptionist duties associated with the daily operation of an effective business office. Assists in maintaining a safe and secure environment for residents visitors and other staff members. All duties are performed in the best interest of the residents and their families and in accordance with Chartwells vision mission and values statements.
Key Activities
Resident Relations:
Responds to resident or family member concerns and ensures appropriate action is taken within decisionmaking authority and/or brings to the attention of the Business Manager.
Leadership:
N/A
Budget & Financial
Processes accounts payable and accounts receivable including verification of totals and coding as required.
Processes daily bank deposits for resident accounts receivable account.
Marketing & Occupancy:
Effectively communicates and interacts with residents family members visitors and volunteers in a courteous and professional manner.
Regulatory Compliance:
Conducts duties in accordance with Chartwell policies and procedures as well as government regulations laws and policies.
Understands and follows all health and safety policies and procedures. Works safely to reduce the risk of injury to self other staff members and residents. Promptly reports all actual or potentially hazardous situations.
Maintains work station in a safe and orderly fashion.
Maintains confidentiality of residents personal information.
Operational & Administrative Systems:
Maintains department files and records including correspondence forms and routine office records and reports.
Receives incoming mail coordinates distribution and processes outgoing mail.
Answers telephone and greets visitors. Responds to routine inquiries in person and by phone relaying calls and messages to the appropriate personnel.
Other:
Performs other related duties as required.
Qualifications
Experience:
Previous experience working in a similar position required (including a working knowledge of office procedures and elementary bookkeeping).
Education:
Grade 12 Diploma or equivalent.
Post secondary education in a related field (e.g. Medical/Office Assistant) is considered an asset.
Skills & Abilities:
Excellent interpersonal and communication skills (both written and verbal).
Ability to work in a fast paced environment.
Good organizational and time management skills.
Excellent customer service skills.
Ability to work independently and as part of a team.
Proficient in Microsoft Office with a working knowledge of Excel and Word.
Special Requirements
Work is performed in an office environment with little or no exposure to disagreeable conditions or hazards.
Requires a low level of physical effort alternating positions of walking sitting standing movement of light objects and intermittent periods of keyboarding.
No special physical attributes are required to perform the work.
Constant mental stress associated with the performance of work due to time deadlines organizing information and interaction with other staff members and the public.
Occasional travel is required.
Must be prepared to respond to emergency situations.
Criminal Records Check and Vulnerable Persons Check.
Direct Reports
N/A
If youre motivated by the privilege of serving our seniors with dignity respect and compassion come join us!
Employment Type
Part-Time
