Supervising Eligibility Technician Promotional
Supervising Eligibility Technician Promotional
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$ 98800 - 119766
1 Vacancy
Job Description
Introduction
YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY
THIS IS A NEW PROMOTIONAL ASSEMBLEDEXAMINATION. The eligible list resulting from thisexamination will cancel any existing list and may last approximately one yearbut can be extended. Qualified applicants must be current county employees andhave completed the equivalent of six months of continuous service following aregular appointment in the Alameda County classified service (nonclassifiedincludes the District Attorneys Office the Medical Center and the SuperiorCourt) by the last day for filing of this recruitment. A regular appointmentdoes not include provisional TAP (Temporary Assignment Pool) or STEPUPappointments.
QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND AREALSO FLUENT IN SPANISH CHINESE VIETNAMESE CAMBODIAN LAOTIAN KOREAN MIENTAGALOG AMHARIC FARSI DARI TIGRIGNA RUSSIAN ROMANIAN OR SIGN LANGUAGE AREESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLYCOMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualifiedcandidates may be tested to demonstrate language proficiency.
Applicationsfor this recruitment will only be accepted online.
DESCRIPTION
The Alameda County Social Services Agency (SSA) iscomprised of 2400 men and women working collectively and in partnership withcommunitybased organizations to serve the needs of the community. Services areprovided through four departments: Administration and Finance Adult and AgingServices Children and Family Services and Workforce and learn more about the Alameda County SocialServices Agency please visit the website at POSITION:
Under direction to plan organize and supervise the workof a unit of Eligibility Services Technicians engaged in determining initialand continuing eligibility for one or more public assistance programs; and toperform related work as required.
IDEAL CANDIDATE:
The ideal candidate for the position of SupervisingEligibility Technician will have basic knowledge of and direct work experiencein the administering of Benefits Programs including but not limited toMediCal CalWORKs Cal Fresh General Assistance and Foster Careprograms. The candidate has excellent communication and interpersonalskills and is able to work well with culturally diverse employees andclients. The candidate has demonstrated leadership skills developedthrough past work or volunteer experiences. The candidate is alsoresourceful selfmotivated and quickly grasps new concepts and is able toeffectively disseminate new information to staff and clients.
MINIMUM QUALIFICATIONS
EitherI
OrII
KNOWLEDGE AND SKILLS
Knowledge of:
Principles of supervision and agency personnel policies.
Provisions of California Welfare and Institutions Code the Social SecurityAct the Manual of Policies and Procedures Title IV of the Civil Rights Act of1964 the DymallyAlatorre Bilingual Services Act and other pertinent laws andlegislation in the field of public social services.
Functions of public assistance agencies and the principles of incomemaintenance and public social services.
Agency mission goals core values and objectives.
Organization and functions of the various departments of the Social ServicesAgency and CommunityBased Organizations.
Principles and techniques of supervision including planning organizing anddirecting the work of others.
Modern office practices and procedures including business correspondence andstandard office equipment operation.
Ability to:
Communicate effectively orally and in writing.
Analyze and evaluate situation reach sound decisions and make appropriaterecommendations.
Plan organize and direct the work of others to ensure quality performanceand service.
Exercise management control.
Lead including coaching and team building.
Promote professional positive and collaborative relationships amongcoworkers.
Establish and maintain cooperative relationships with staff coworkersother department/agencies community groups and organizations and the general
EXAMINATION COMPONENTS
THE EXAMINATION WILL CONSIST OFthefollowing steps: 1 A review of candidates applications to verify possessionof minimum requirements. Those candidates who possess the minimum requirementsfor the class will move on to the next step in the examination process. 2)Applicants that meet the minimum qualifications will be invited totake awritten examination. Those candidates that pass the written examinationwill be invited to the next step of the examination. 3 An oralinterview which will be weighted as 100 of the candidates final examinationscore. The oral interview may contain situational exercises.
CANDIDATESMUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection Systemfounded on merit. Such a system is competitive and based on broadrecruitment efforts and equal opportunity for qualified applicants to test inan examination process designed to determine the qualifications fitness andability of competitors to perform duties of the vacant position. Many ofour recruitments are targeted and specific to the needs of a current vacantposition in which case the eligible list may be exclusively used for thatcurrent vacant position. Other recruitments may be more broadly used forboth current and future vacancies or for other alternate jobs with comparablescopes of work. To learn more about our recruitment and selection processplease visit the What You Need to Know section of our AND SELECTION PLAN Applicants will be informed via email with reasonablenotice in advance of any examination process which will require following dates aretentativeandsubject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN Deadline for Filing: 5:00 PM Monday May 5 2025 Review of Minimum Qualifications: by May 19 2025 Virtual Written Examination: Week of June 16 2025 Civil Service Oral Examination: Week of August 11 2025 Notification of Results August 21 2025 Promulgation of Eligible List August 29 2025 TENTATIVE SELECTION PLAN *Departmental Hiring Interviews Week of August 11 2025 Alameda County and the Human Resource Services Departmentwill make reasonable efforts in the examination and/or selection process toaccommodate qualified individuals with disabilities and/or medical conditionsin accordance/compliance with the State Fair Employment and Housing Act (FEHA)Federal Americans with Disabilities Act (ADA) Alameda Countys ReasonableAccommodation Policy and applicable request an accommodationdue to a disability/medical condition during this or other phases of theexamination/selection process please contact the assigned Human ResourcesRepresentative listed on the job announcementbefore the last dateoffiling.Alameda County requires applicants to providesupporting documentation to substantiate a request for reasonableaccommodation. In order to qualify for a reasonable accommodation applicantsmust have a disability/medical condition pursuant to the ADA FEHA andapplicable statutes. For more information regarding our ReasonableAccommodation procedures please visit our website:. The County offers a comprehensive and competitive benefits package that affords wideranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & WellBeing For your Financial Future For your Work/Life Balance *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change. ** Nonexempt management employees are entitled to up to three 3 days of management paid leave. Exempt management employees are entitled to up to eight 8 days of management paid leave. All notices related toCounty recruitments for which you have applied will be sent/delivered viaemail. Please add@ @andasaccepted addresses to any email blocking or spam filtering program you may you do not do this your email blocking or spam filtering program may blockreceipt of the notices regarding your application for recruitments. You arealso strongly advised to regularly log into your County of Alameda onlineapplication account to check for notices that may have been sent to you. Allemail notices that will be sent to you will also be kept in your personalonline application account. You will be able to view all of your notices inyour online application account by clicking on the My applicationsbutton on the Current Job Openings page. Please take thesteps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment. NOTE: All notices aregenerated through an automated email notification system. Replies to the @ routed to unmonitored mailboxes. Ifyou have questions please go to our website You mayalso contact the Human Resources Analyst listed on the job announcement for therecruitment for which you have applied. Montrice Goodman Human ResourcesAnalyst Human Resource Services County of Alameda DISASTER SERVICE WORKER All Alameda County employees are designated DisasterService Workers through state and local law. Employment with the Countyrequires the affirmation of a loyalty oath to this effect. Employees arerequired to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce that isrepresentative of the communities we serve and is proud to be an equalopportunity employer. All aspects of employment are based on merit competenceperformance and business need. Alameda County does not discriminate inemployment on the basis of race color religion sex (including pregnancy andgender identity) national origin political affiliation sexual orientationmarital status disability genetic information age membership in an employeeorganization retaliation parental status military service or othernonmerit factors protected under federal state and local law. Alameda Countycelebrates diversity and is committed to creating an inclusive and welcomingworkplace environment.BENEFITS
Conclusion
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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