Customer Administrator
Customer Administrator
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Job Description
About the role
Are you highly organised peoplefocused and confident in both customer service and admin tasks Join Cormacs Highways & Environment division as a Customer Service & Administration Assistant and play a key role in supporting vital services across Cornwall.
Youll deliver outstanding customer care to internal teams elected members stakeholders and the public. While providing comprehensive administrative support to ensure smooth daytoday operations; including emails telephone letters and webforms.
We are currently looking to fill 1 x full time position or 2 x part time positions.
To find out more about the role please take a look at the role profile.
About you
We are looking for you to have the following;
- Previous experience working as part of an admin or customer service team.
- Experience managing busy workloads whilst maintaining high levels of accuracy attention to detail and timeliness.
- Have excellent communication skills with the ability to communicate effectively with internal and external customers.
- Great organisational and IT skills with the ability to adapt and learn new systems.
- 5 GCSEs at grade 4 (c) or above including English
Our offer to you
Salary: 24308 (pro rata)
Working Hours:37 hours or 2 x 22hour roles Monday to Friday with core hourshours.
Contract Type:Permanent
Base: Scorrier/Home working Hybrid
Close Date:Midnight Sunday 4th May 2025
Working with us you will have an employee benefits package that includes:
- Generous pension scheme with employer contribution
- Employee discount scheme and wellbeing events
- Holiday starting at 23 days and increasing to 28 with service (prorata if parttime) with option to purchase additional plus bank holidays
- Cycle to Work scheme
- Flexible working hours & home working options
- Investment and support in your continuous training and development
- Opportunity to become a Safeguarding Advocate Health & Wellbeing Champion and Mental Health First Aider
Safeguarding
We are committed to safeguarding the welfare of all our service users clients and the role is working with vulnerable individuals and/or children and young people you will be asked to complete a relevant DBS check to be successfully appointed to the role.
To apply
Its really easy to apply for our roles simply follow the link to create a candidate profile answer the screeningquestions and upload a CV.
Contact us
If youd like to have a discussion about the role please feel free to contact our inhouse resourcing team for an informal chat about the role on
Thank you for your interest in supporting our important work at Cormac.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
