ITS Engineer III - ITS Technology OpEx - Full Time - Days

ORGANIZATIONAL RELATIONSHIPS

The Packaging & Deployment Team in conjunction with the IT Patching Team is responsible for the enterprisewide distribution of applications operating system images and security updates as well as responding to all related incidents and service requests.

POSITION SUMMARY

An Engineer III is responsible for establishing technical standards of operations for the team. Assists the manager in defining overall team direction control and coordination for managing and integrating activities across multiple functional areas and for assuring that projects are meeting time cost and customer requirements. Serves as mentor to less experienced IT staff providing assistance when required and reviewing their work as directed. Acts as technical expert and department resource for assigned area of responsibility.

ACCOUNTABILITIES

1. Plans designs installs and quality assures all additions and upgrades to systems within the responsibility of his team. Maintains appropriate and current documentation including configuration and change management.

2. Participates in the definition and budgetary estimate of technical architecture and

strategy. Ensures projects promote the approved plan for strategic growth and

positioning of IT.
3. Studies and recommends new technology for deployment into the existing corporate

and regional infrastructure. Researches and presents information and recommendations to management as appropriate in support of customer and corporate goals.
4. Prepares project status reports and report project status to appropriate management on a regular basis including progress achievements problems issues solutions for and steps being taken to resolve problems.

5. Develops implements and maintains the procedures processes and technology

necessary to provide enterprise technology management. Continually analyzes and recommends improvements to existing processes both manual and automated.

6. Responsible for performance management and capacity planning. Recommends

growth options for all assigned components of the assigned technology systems.

7. Proactively identifies process and technical improvements that will minimize incidents and disruptions reduce costs and improve capacity and availability.
8. Responds to and resolves assigned support calls. Investigates resolves and documents

incidents and problems in a timely manner.

9. Acts as project leader on projects as required

10. Serves as technical expert for other IT staff on assigned systems operations

and management functions.

11. Maintains current knowledge of IT and healthcare trends. Recommends and supports PHS strategic initiatives.
12. Provides support for onsite and off hour availability on 7/24 hour basis as

defined by the needs of the customer and/or technology.

13. Attends meetings in absence of supervisor/manager.

14. Performs other duties as assigned.

This position can be worked remote.

REQUIRED QUALIFICATIONS

Education: Associates degree or equivalent experience in information technology or related field
Skills: Microsoft Endpoint Configuration Manger or System Center Configuration Manager

Years of Experience: 57

License: N/A

Certification: N/A

PREFERRED QUALIFICATIONS

Education: Bachelors degree or equivalent experience in information technology or related field

Skills: PowerShell coding AdminStudio for application packaging Active Directory

Years of Experience: 7

License: N/A

Certification: N/A

ADDITIONAL EXPERIENCE

WORKING CONDITIONS

Personal Protective Equipment: N/A

Physical Demands: Must be able to move about facilities and between workstations. Must be able to occasionally move lift and/or carry medium weight objects and materials

Salary Range: $57200 $139256

We offer a competitive benefits package with coverage effective day one of employment which includes medical dental vision company paid life insurance paid time off a 401k retirement plan an employee assistance program and other voluntary coverage options and employee discounts.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a missionbased notforprofit integrated healthcare organizational headquartered in Toledo Ohio. For more information please visit applicants will receive consideration for employmentwithout regard to race color national origin ancestry religionsex/gender (including pregnancy)sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please contact

Equal Opportunity Employer/DrugFree Workplace