IT Release Manager Permanent - Vancouver Head Office -
IT Release Manager Permanent - Vancouver Head Office -
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Job Description
We are proud to be selected as one of B.C.s Top Employers once again!
If you are looking for an opportunity to contribute your experience knowledge and passion in a meaningful way CLBC is the place for you!
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging lives with connection.
Term/Status: Permanent Fulltime 70 hours biweekly)
Classification/Salary: IS R30 / Position starts at $90797.03 annually plus a 9.9 biweekly market adjustment $8988.81 annually)
Team: Information Technology
Location: Vancouver Head Office (hybrid within BC after passing a 6month probationary period)
Reports to: Manager IT Operations
At CLBC we are committed to fostering a diverse equitable inclusive and accessible workplace. We encourage applications from all people with relevant skills including women Indigenous peoples persons with disabilities racialized people and those who identify as 2SLGBTQ2IA. For accommodation needs please contact at any stage of the hiring process.
Visit our Careers at CLBC page to learn more about working at CLBC what we offer and tips for the interview process.
About the opportunity:
As a IT Release Manager at CLBC you will oversee the planning coordination and of software and infrastructure releases within the organization including production nonproduction and AWS cloud platform. You will work closely with crossfunctional teams including development quality assurance operations and project management to ensure the successful and efficient delivery of software products and updates. You will contribute to the continuous improvement of release management processes with strong leadership skills attention to detail and technical expertise.
Key responsibilities:
- Collaborate with product managers development teams and stakeholders to define release requirements scope and timelines.
- Develop and maintain release plans including scheduling resource allocation and risk assessment
- Actively participate in strategic product enhancement and maintenance programs to define technical environment requirements release schedules and cost estimations for onpremises cloud and 3rd party vendor development regression testing user acceptance testing training integration and production activities
- Run monthly release meetings and implementation planning meetings
- Organizes and coordinates releases for crossfunctional teams interrelated/independent applications and any infrastructure changes
- Manage all the releases as per the documented change management and change enablement processes
- Standardize and enforce process flows for Software Change Release and Configuration Management
- Manage risks and resolve challenges that impact release scope quality and schedules
- Oversee the deployment of software and infrastructure changes coordinating activities across different environments
- Conduct postrelease reviews to gather feedback and identify areas for improvement
- Analyze release management metrics to identify trends and opportunities for optimizing the release process
- Collaborate with teams to implement process enhancements and automation to increase efficiency and reduce errors
This role requires the ability to work flexible hours (nights and weekends as needed) to support critical deadlines.
What you will bring:
- Bachelors degree in Computer Science Information Technology or related field with a minimum of 3 to 5 years of proven experience in IT release management and IT Change management including handling complex software and infrastructure releases
- or a diploma in Computer Science Information Technology or related field with a minimum of 5 to 7 years of proven experience in IT release management and IT Change management including handling complex software and infrastructure releases.
- Or an equivalent combination of education and experience
- Strong understanding and experience of software development lifecycle (SDLC) and release management best practices
- Experience with version control systems continuous integration/continuous deployment (CI/CD) pipelines and release automation tools
- Experience in coordinating diverse crossfunctional teams up to task completion
- Relevant certifications such as ITIL Certified ScrumMaster (CSM) or related credentials are advantageous
- Experience and strong understanding of AWS Cloud infrastructure and its relationship with release management.
- Excellent organizational and project management skills with the ability to manage multiple releases simultaneously.
- Understanding of what and how to support a release after golive
- Strong problemsolving and criticalthinking abilities with a keen attention to detail
- Effective communication and interpersonal skills to collaborate with technical and nontechnical stakeholders
- Leadership experience and the ability to mentor and guide junior team members
- Knowledge of Agile and DevOps methodologies is a plus
We are also looking for:
- Expert understanding of software development lifecycle prior direct experience in one or more functions in the typical delivery value stream (e.g. development testing release management operations etc.
- Solid understanding of DevOps and SysOps frameworks.
- Expert understanding of the delivery life cycle of a software release.
- Expert understanding and experience with various software toolchain (like: Bitbucket Octopus Deploy TeamCity Nexus etc..
- Experience with ITIL Waterfall and Agile methodologies.
- Familiarity with cloud deployment model IaaS PaaS and SaaS preferably on Amazon Web Services (AWS) platform.
- A thorough understanding of Continuous Integration and Continuous Delivery pipelines.
- Knowledge of CLBCs My WorkSpace and its dependencies on different interfaces and applications is strongly desired
Benefits: A rewarding career at CLBC comes with great benefits including:
- Employerpaid extended health and dental plan
- A BC Public Service Pension plan with employer contributions
- Generous vacation plus additional personal days
- Paid maternity/parental/adoption leave
- Life insurance paid sick days and if needed longterm disability
- Wellness supports including an Employee and Family Assistance Program
- Professional development funds and resources to encourage continuous learning and skill development
- Access to government discounts to travel cell phones and more!
Additional Info:
- Successful applicants are subject to a Criminal Record Check
- An eligibility list for internal candidates may be established
Closing date: Open until filled
Required Experience:
Manager
Employment Type
Full-Time
