Senior TPM Tech Docs CMS CAPE MET

Are you interested in shaping the future of how developers build for Fire and Alexapowered/Echo devices Do you want to lead the transformation of technical documentation through the use of AI and content management technologies We are building a marketing operations Center of Excellence and we need a Technical Program Manager to drive this mission forward.

About the Role

As the Technical Program Manager (TPM III) for Technical Documentation Operations youll be the architect of our nextgeneration documentation ecosystem that serves hundreds of thousands of developers annually. Youll own our proprietary documentation tools and Adobe suite driving innovations that help developers build faster and more efficiently for our Fire and Alexa/Echopowered devices. This is a unique opportunity to combine technical leadership with strategic program management to transform how we create deliver and scale technical content across Devices & Services teams.



Key job responsibilities
Technical Innovation & Strategy:

Lead the architectural vision for our documentation systems partnering with engineering teams to integrate AI technologies that accelerate developer success
Own our full Adobe Experience Cloud suite (Target Experience Manager Launch Web SDK and Analytics) driving tech stack evolution to meet emerging needs
Spearhead the evaluation and implementation of nextgeneration documentation tools and AIpowered solutions
Maintain robust security and compliance standards across all documentation platforms


Program Leadership & Operations:

Drive endtoend Technical Writing operations optimizing processes from intake to launch
Establish datadriven metrics and KPIs that measure program success across efficiency satisfaction and quality
Lead vendor relationships security compliance and budget management for our documentation and content management tools
Build scalable workflows that support Fire and Alexa technical writers and product teams
Align operational strategy with organizational goals and customer needs

Crossfunctional Impact:

Partner with product engineering and technical writing teams to drive systematic improvements
Lead technical discussions and architectural decisions that shape our documentation infrastructure
Champion process improvements that enhance crossteam collaboration and delivery speed
Drive roadmap priorities and resource allocation across teams

About the team
CAPE MET is a horizontal support function within the Entertainment Devices and Services org. Our vision is to excite educate and energize thirdparty developers to build delightful experiences for hundreds of millions of Fire and Echo family devices.

Bachelors degree in engineering computer science or equivalent
5 years of technical product or program management experience
5 years of working directly with engineering teams experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
Experience developing and executing/delivering product and technical roadmaps
Experience in operating content management system (CMS) Adobe Experience products and technical documentation authoring products

5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.