Falls Responders Permanent and Relief

Were looking for a Falls Responder to join our supportive closeknit team covering North andSouth Worcestershire providing compassionate ontheground help when its needed most.

Youll be part of a dedicated team of 6 providing an On Call Service throughout South Worcestershire; responding to noninjured people who have fallen at home. This is a service that is contracted by the NHS to provide this service to our residents.

This is a homebased mobile role responding to emergency alerts from people who have fallen at home. Working in pairs youll assess the situation provide reassurance and where safe to do so triage and make referrals to appropriate services. Youll also make followup referrals complete digital records and act as a vital link between residents health professionals and support services.

Whilst this role offers flexibility we do require you to be within 5 minutes of your car and being contactable. Youll be working from the comfort of your own home and respond to calls directed to you. No two days will be the same however this role does you give the opportunity to work away from 95 working.

Roles available:

Permanent South Worcestershire 20 hours per week this role runs on a 3week rolling rota including days nights weekends and bank holidays so flexibility and reliability are essential.

Relief roles 12.65 per hour 25 on call payment across Worcestershire flexible role providing cover when our core team is on leave or needs extra support.

Youll receive full training a supportive induction and access to specialist kit and software. This isnt just a job its a lifeline for the people you support.

About You

Youll be empathetic reliable and calm in a crisis. Youll need to be confident visiting people in their homes sometimes in distressing or unpredictable situations and able to offer not just practical help but genuine reassurance.

Youll bring:

• A full UK driving licence and access to your own vehicle

• Confidence using a smartphone or tablet to log information

• A flexible approach to shifts including overnights and weekends

• The ability to work sensitively and respectfully with vulnerable individuals

• A proactive supportive attitude and a real team spirit

Experience in care or emergency response is helpful but not essential were open to a wide range of backgrounds. Whether youre looking for something more meaningful a new direction or a chance to work in a supportive purposeled team wed welcome your application.

Join us and find your purpose at Platform!

Working with us is more than just a job you will be joining an amazing organisation that values you and your contribution and where you can truly make a difference and change peoples lives.

You will join the largest social housing association in the Midlands. Were much more than just houses; we build homes strong communities and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday 95 approach then please highlight this on your application or discuss it with us at the interview stage. After all we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work we offer lots of opportunities for you to get involved share ideas and shape what we do from networking groups through to fun community and social events. This is an exciting time to join us that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5year corporate strategy.

If we receive a high number of applications this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

Platform Housing Group are committed to building a healthy vibrant and inclusive organisation that treats people with respect and creates opportunities for all.