Business Analyst IT Service Delivery 22983

Job Title:Business Analyst IT Service Delivery

Job Code: 22983

Job Location: Melbourne FL Rochester NY Salt Lake City UT Greenville TX Other L3H facilityor Remote Opportunity

Job Schedule: 9/80: Employees work 9 out of every 14 days totaling 80 hours worked and have every other Friday off

Job Description:

L3 Harris Technologies Inc. is a worldrecognized aerospace and defense leader providing propulsion energetics and command & control solutions to its space missile defense strategic systems tactical missile and armaments customers throughout domestic and international markets. L3 Harris offers a complete line of propulsion products for launch vehicles missile defense and advanced hypersonic propulsion.

We are currently seeking an experienced IT Service Delivery Business Analyst to join the IT Change Management team in supporting and optimizing the IT System Development Life Cycle (SDLC). As a member of the Change Management team you will assist in overseeing the production system change control processes; establish IT release/maintenance calendars; coordinate outages with business stakeholders; review proposed changes to IT infrastructure and applications; and uphold adherence to audit documentation standards.

Essential Functions:

• Provide oversight over the SDLC process in the development of new systems and enhancements to existing information systems.
• Oversee IT change requests for Production implementation within the enterprise change management workflow system including participation in the Change Authorization Board (CAB).
• Prepare process documentation and IT control evidence to support audit and SarbanesOxley/ISO/NIST compliance requirements.
• Team with business and IT stakeholders across the enterprise on projects to optimize the Change Management process.
• Manage and maintain IT change/maintenance calendar to ensure IT changes are implemented with minimal impact to business operations.
• Coordinate with business and IT stakeholders to develop IT communications and Knowledge Base articles as needed to drive awareness/understanding of IT changes.
• Perform process rationalization to identify opportunities for Change Management process optimization.

Qualifications:

• Bachelors Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree minimum of 8 years of prior related experience.

Preferred Additional Skills:

• ITIL Lean Six Sigma certifications
• Defense industry manufacturing segment working background.
• IT business/industry work experience with IT regulatory compliance and information security related experience.
• Prior working experience applying ITIL best practices to Change and SDLC Management.
• Demonstrated ability to perform risk assessment and develop risk mitigation strategies associated with IT change management control objectives.
• Prior working knowledge of service request tracking systems (i.e. ServiceNow Jira Workday)
• Prior experience leading projects with general supervision and using project management tools to drive to ontime project completion.
• Utilize quality assurance principles to uphold operational excellence.
• Rigorous attention to detail.
• Strong communication and customer service skills.

In compliance with pay transparency requirements the salary range for this role in Colorado State Hawaii Illinois Maryland Minnesota Vermont and New York State is $71500$132500. For California Seattle Washington D.C. Maryland Greater Washington D.C. area the city of Denver Washington State and New York City the salary range for this role is $82500$153000. This is not a guarantee of compensation or salary as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits including health and disability insurance 401(k) match flexible spending accounts EAP education assistance parental leave paid time off and companypaid holidays. The specific programs and options available to an employee may vary depending on date of hire schedule type and the applicability of collective bargaining agreements.

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