People Culture Local Services Associate Barcelona 421615

We help the world run better

At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purposedriven and futurefocused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom.

What youll do

People & Culture Local Services (PCLS) are Functional Specialists providing unique country expertise to deliver best in class customer experience across the employee life cycle while at the same time driving operational excellence to ensure compliance. With collaboration being at the core of the teams success PCLS acts as a liaison between country and global HR service delivery teams forming key partnerships with HR Directors People Relations Total Rewards and all other HR teams corporate functions and external vendors. This partnership acting as country subject matter experts is key for the successful implementation of new policies services and tools.

The PCLS Associate focuses on building up on their local HR policy employment legislation regional and process knowledge to work more independently in their role. They work under the guidance of PCLS Consultant or Senior Consultant utilizing their unique country knowledge local HR Policy employment legislation regional and process knowledge and is responsible for delivering People & Culture Local Services portfolio items either onsite or remotely acting as local subject matter experts. These activities include:

Employee Lifecycle Support

• Evaluates and validates local HR policy and legislative compliance for contractual changes absence management benefits operations and end of employment.
• Delivers onsite new hire day 1 onboarding sessions.
• Offers a broad 1:1 consultancy to SAPs internal customers on local HR policies.
• Ensures accurate knowledge and content management on allrelevant platforms are in place as well as SAP One updates for PCLS specific portfolio items.
• Acts as a 2nd level case manager for local HR policy queries in a service orientated and compliant way.
• Manages nondigital employee files and HR documentation wet signatures in countries where it is a legal and/or language requirement.
• Supports local regulatory activities to ensure country compliance.

Supports Process Improvement & Innovation

• Continuously monitors service level agreements (SLAs) key performance indicators (KPIs) and customer feedback seeking ways to improve work and processes assessing service efficiency risks utilization and customer experience.
• Actively supports on process improvement and innovation initiatives/projects and its subsequent change management activities.

Partnership with other HR teams

• Acts as a trusted partner and liaison with other HR teams stakeholders and vendors for the successful implementation and enhancements of new and existing local policies tools and processes as a country subject matter expert.
• In exceptional cases may represent other HR teams who are not located onsite where onsite HR presence is essential for compliance reasons.

Work Experience

• 0 3 years of professional experience
• Local employment legislation knowledge essential.
• Previous experience in HR or Administration roles would be and advantage
• International experience in the technology / corporate areasdesirable
• Fluency in English and Spanish mandatory

Location:Barcelona only

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in endtoend business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purposedriven and futurefocused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and wellbeing and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an email with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 421615 Work Area: Human Resources Expected Travel: 0 10 Career Status: Graduate Employment Type: Regular Full Time Additional Locations: #LIHybrid.