Become the Heart of Still Waters: Evening Guest Services Representative
Do you have a passion for creating memorable guest experiences Are you a warm and welcoming individual with a knack for hospitality Still Waters Lakefront Resort a beloved familyowned haven for 45 years is seeking an enthusiastic Evening Guest Services Representative to join our family! Be the first and last impression for our guests creating magical moments from checkin to checkout.
Why Still Waters is the Perfect Place for You:
- A Legacy of Warmth: Join a 45year legacy of hospitality where youll be more than just an employee youll be part of our family.
- A Stunning Workplace: Imagine coming to work every day in a beautiful lakeside setting. Its not just a job; its an experience!
- Grow With Us: Were committed to nurturing your growth and development. Your voice matters here and well support you every step of the way.
- Competitive Rewards: We offer topnotch benefits competitive pay and bonus opportunities to recognize your hard work and dedication.
What Youll Do:
- Create Magical First Impressions: Greet guests with a genuine smile and provide a seamless and welcoming checkin experience.
- Be the Local Expert: Share your knowledge of our resort rooms rates and amenities making each guest feel valued and informed.
- Manage Reservations Like a Pro: Handle phone and online bookings with accuracy and efficiency.
- Turn Challenges into Opportunities: Address guest concerns with empathy and a positive problemsolving approach.
- Teamwork Makes the Dream Work: Collaborate seamlessly with our housekeeping and maintenance teams to ensure pristine and inviting guest rooms.
- Enhance the Experience: Intuitively recommend additional services and room upgrades to elevate our guests stays.
What Were Looking For:
- A Natural People Person: Your passion for customer service shines through in every interaction.
- Hospitality Experience: Familiarity with hotel/resort operations including front desk customer service and reservations is highly desired.
- A Positive ProblemSolver: You approach challenges with a cando attitude and a friendly smile.
- Highly Organized: Your attention to detail ensures smooth and efficient operations.
- A True Team Player: You thrive in a collaborative environment and enjoy working towards shared success.
Our Commitment to You:
- A Supportive Family Atmosphere: We treat each other like family because thats what we are.
- Competitive Compensation & Benefits: We value your contributions and offer a comprehensive package to reflect that.
- Opportunities for Growth: Were invested in your future and provide opportunities for learning growth and career advancement.
Ready to embark on a rewarding journey Apply now and become a part of the Still Waters family! We cant wait to welcome you!
Evening shift offers shift differential pay. Enquire about it in your interview!