AFE Ops Associate Amazon Freight

Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the resolution of vendor carrier and/or driver issues of daily freight movements flowing into our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.

An ideal candidate has a background in transportation and excellent data driven problem resolution skills. They have the ability to pull and analyze data with ease drive process improvements standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills as a customer facing role and requires the ability to work independently in a high pressure environment.

Key job responsibilities
Continual tactic communication with external customers (Carriers Vendors/Suppliers) and internal customers (Retail Finance Software Support Fulfillment Centers)
Ability to pull data from numerous databases (using Excel Access SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
Publish performance metrics to assist with driving business results
Identify and eliminate root causes of defects in order to drive efficiency in Amazons transportation operations
Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data
Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
Work within various time constraints to meet critical business needs while measuring and identifying activities performed
Excellent communication both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals and present these finding in a review forum

1 years of working with computers and Microsoft Office (including Outlook Word and Excel) experience
High school or equivalent diploma
Work 40 hours/week and overtime as required
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Are 18 years of age or older

A completed Bachelors Degree from an accredited university or 2 years Amazon work experience
Degree in Engineering Operations Logistics or related field
Expertise in MS Access and SQL
Proficiency in Lean and Six Sigma
Experience in manufacturing transportation customer service and/or distribution environments
Data management & data quality control experience with experience pulling and analyzing large sets of data
Demonstrated experience using data to drive root cause elimination and process improvement.
A selfstarter who loves data and who enjoys spotting the trends in it!

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