Autonomous Vehicle Support Specialist

About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.

What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Role: Provide realtime guidance and support to autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles CA San Francisco CA phoenix AZ Austin TX and more in the future.

Responsibilities:

• Navigational Assistance: Guide AVs through challenging situations such as blocked streets narrow lanes and private driveways ensuring efficient and safe navigation.

• Decision Making: Collaborate with AVs to optimize driving paths considering factors like lane closures and traffic conditions.

• Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.

• HumanMachine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses.

• Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges.

• Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.

• Safety Compliance: Ensure adherence to all relevant safety regulations and certifications.

Key Requirements:

• Strong focus on safety and attention to detail

• Excellent problemsolving and decisionmaking skills

• Ability to work effectively in a fastpaced everchanging environment

• Strong customer service deescalation communication and interpersonal skills with 2 years experience

• Adaptability to new technologies and processes

• Ability to selfcorrect and learn from previous mistakes

• Maintain safety compliance certifications

• Ability to stay focused and seated for multiple hours at a time

• Ability to multitask in dynamic situations

• Schedule flexibility to support a 24*7 operation including holidays

• Valid drivers license with three years of driving experience and a clean driving record

• Ability to pass background drug and employment checks

Benefits:

• Be part of a pioneering team shaping the future of transportation

• Contribute to enhancing safety and efficiency on the roads

• Work in a collaborative and supportive environment

• Competitive holiday pay

• Vacation time sick time

• Tuition reimbursement

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

Unclear Seniority