Inside Sales Representative
Inside Sales Representative
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USD 80000 - 100000
1 Vacancy
Job Description
About Honey Homes
Honey Homes is a membership service for homeowners that proactively addresses the everyday todos ongoing maintenance and unexpected repairs that come with homeownership. Members are paired with a dedicated handyperson and a simple app to coordinate. Were on a mission to make home upkeep effortless replacing hassle and stress with the joy that comes from comfortable living.
Our team is made up of passionate individuals who have made significant impact at companies such as Airbnb Google Opendoor Yelp Zillow and Uber. Were backed by Khosla Ventures Era Ventures and the cofounders of DoorDash Lyft and Opendoor.
About the Role
As an Inside Sales Representative youll be the first human interaction many prospective members have with Honey Homes. Your primary responsibility is to convert inbound leads into scheduled walkthroughs while also supporting prequalification confirmation efforts and lead nurturing for those not yet ready to convert. Youll be a key player in shaping first impressions qualifying fit and surfacing critical feedback that strengthens our sales motion and improves conversion rates across the funnel.
This is an ideal role for someone who thrives in a fastpaced customerfirst environment and wants to play a foundational role in scaling a highgrowth business.
Note: This role is based in the Bay Area CA
Responsibilities
Respond rapidly to inbound leads: Call text and email new marketingqualified leads (MQLs) within minutes (goal: 10 min response time).
Consult and qualify: Ask smart empathetic questions to understand homeowner needs assess fit and determine readiness for a Honey Homes membership.
Book walkthroughs: Seamlessly schedule walkthroughs with the appropriate Field Specialist ensuring accuracy across Admin and CRM HubSpot.
Prequalify selfbooked walkthroughs & set expectations: Reach out to selfscheduled leads to confirm fit budget readiness and understanding of our offering to ensure WT Specialists are meeting with qualified informed homeowners with clear expectations.
Nurture nonconverting leads: Manage a pipeline of not quite ready prospectsdelivering relevant insights and staying topofmind through timely valueadd followup.
Own your funnel: Maintain uptodate accurate records in HubSpot with lead status with proper pipeline hygiene.
Test and iterate: Work with Sales and Marketing to improve scripts talk tracks and messaging. Share learnings to refine qualification logic.
Reengage cold leads: Identify and revive aged or stalled leads who may now be ready to reenter the funnel.
Collaborate crossfunctionally: Provide feedback on MQL quality messaging performance and homeowner objections to help improve overall sales and marketing strategy.
Manage up and influence: Identify process gaps share insights and suggest improvements that help us scale effectively.
3Month Outcomes
Consistently convert inbound leads into walkthroughs at or above target conversion rate.
Deliver qualified walkthroughs by validating fit and ensuring prospects are informed before meeting a Walk Thru Specialist and/or their first visit with their Handy Person.
Build and maintain a nurture funnel of homeowners who require more time or value before converting.
Refine our qualification playbook by identifying common patterns blockers and successful messaging from your first 100 conversations.
Serve as the voice of the homeowner surfacing insights that drive improvements across marketing product and sales.
Qualifications
2 years of sales or customerfacing experience in a highvelocity environment (SaaS home services real estate or membership businesses a plus).
Strong communicator who can build trust quickly over the phone and through SMS/email.
Consultative and curious with a natural ability to uncover needs and provide tailored guidance.
Organized and selfaccountable with a track record of managing pipelines and followups with precision.
Proficient in HubSpot (or similar CRM) with the ability to manage tasks workflows dashboards and reports confidently.
Adaptable and proactive with comfort navigating ambiguity and a willingness to test and iterate in a startup environment.
Resilient and selfmotivated able to work independently while collaborating effectively with crossfunctional teammates.
Missionaligned excited about making homeownership easier and eager to contribute to a fastmoving team.
Compensation & Benefits
Ontarget earnings: The OTE (OnTarget Earnings) for this role is $80000$100000 per year (base commission) vary depending on your experience skillset and location.
Equity: All employees are owners at Honey Homes. We want you to share in the value we create together.
Benefits:
100 covered medical dental and vision for employees
401(k) FSA paid parental leave
Generous PTO and flexible timeoff policy
We know that great talent comes in many formsand we dont expect every candidate to check every single box. If youre passionate about helping homeowners excited by the idea of joining an early team and believe you can add value here we encourage you to apply even if this range doesnt align perfectly with your current expectations.
Note: This is a hybrid role based in the San Francisco Bay Area. The ideal candidate will be able to work inperson at our Oakland office 3 days per week.
Interested in shaping how homeowners care for their homesand how a highperforming sales team grows from day one Wed love to hear from you
Required Experience:
Unclear Seniority
Employment Type
Full-Time
