Product Operations Manager Payroll UK
Product Operations Manager Payroll UK
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Job Description
Who we are is what we do.
Deel is the allinone payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person team and business. Built for the way the world works today Deel combines HRIS payroll compliance benefits performance and equipment management into one seamless platform. With AIpowered tools and a fully owned payroll infrastructure Deel supports every worker type in 100 countrieshelping businesses scale smarter faster and more compliantly.
Among the largest globally distributed companies in the world our team of 5000 spans more than 100 countries speaks 74 languages and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story
As the fastestgrowing Software as a Service (SaaS) company in history Deel is transforming how global talent connects with worldclass companies breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work enabling a more diverse and inclusive global economy. In 2024 alone we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countriesensuring people get paid and protected no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50 Forbes Cloud 100 Deloitte Fast 500 and repeated recognition on Y Combinators top companies list all while maintaining a 4.83 average rating from 15000 reviews across G2 Trustpilot Captera Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution youll tackle complex challenges that impact millions of peoples working lives. With our momentumbacked by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five yearsyoull drive meaningful impact while building expertise that makes you a soughtafter leader in the transformation of global work.
We are seeking Product Operations Managers to join our fastgrowing payroll SaaS team with a specific focus on the UK market. This role is pivotal in bridging the gap between our product and operations ensuring our payroll platform remains competitive efficient and aligned with the needs of local users. You will work closely with crossfunctional operational teamssuch as payroll operations customer support sales and account managementto uncover system pain points identify enhancement opportunities and support the successful delivery of product updates that resonate with the UK market.
Unlike a traditional Product Manager this role does not interface directly with engineering. Instead you will act as the operational lens into product developmentsurfacing requirements designing and improving workflows and ensuring seamless producttoprocess alignment. While knowledge of UK payroll legislation is important this is not a compliance roleyou will not be responsible for interpreting or implementing legislative changes. Your focus is on functionality usability and process scalability.
Responsibilities
Operational Product Leadership
Act as the operational owner of the UK payroll product experience.
Serve as the main conduit between userfacing operational teams and product management translating business needs into clear system requirements.
Design document and streamline endtoend processes to support scalability and efficiency across payroll operations in UK.
Product Feedback & Feature Enhancement
Build and maintain a continuous feedback loop with internal teams (e.g. support sales customer success) to identify pain points and feature requests.
Aggregate analyze and prioritize enhancement needs based on user impact business value and feasibility.
Collaborate with Product Managers to pass on wellstructured product requirements and enhancement proposals.
User Engagement & Insights
Engage directly with toptier clients or complex user scenarios to better understand use cases uncover unmet needs and validate solutions.
Champion the voice of the customer in product discussions and process decisions.
Project Management & Product Rollouts
Lead crossfunctional initiatives such as new product rollouts feature launches and internal process changes specific to UK payroll.
Coordinate communication and training for internal stakeholders to ensure successful adoption and usage.
Issue Resolution & Root Cause Analysis
Perform root cause analysis on recurring operational issues and identify systemic improvements to reduce friction and improve user satisfaction.
Define and implement process changes that proactively eliminate known issues.
Experience
5 years in product operations product management or related roles.
5 years in payroll operations or equivalent payroll roles.
Strong knowledge of UK payroll legislation and practices.
Prior experience working with or managing payroll software platforms
Proficiency in data analysis BI tools (SQL Looker Snowflake Datadog Excel/Sheets) and superior presentation skills to effectively communicate insights and recommendations.
Skills & Competencies
Strong analytical and problemsolving skills; ability to investigate complex issues and propose scalable solutions.
Excellent stakeholder management and crossfunctional communication.
Comfortable working in a highgrowth fastpaced environment.
Basic technical knowledge of software development
Strong SQL and presentation skills.
Operationally minded with a productoriented perspective.
Userobsessed and processdriven.
Proactive curious and continuously looking for ways to improve systems.
Strong passion for user experience and the ability to deeply understand complex products and use cases.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits rewards and perks our total rewards programs reflect our commitment to inclusivity and access for all.
Some things youll enjoy
Stock grant opportunities dependent on your role employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work including optional WeWork access
At Deel were an equalopportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race religion sex national origin gender sexual orientation age marital status veteran status disability status pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed we will communicate with job applicants using Deelspecific emails which include @ and other acquired company emails like @ and @. You can view the most uptodate job listings at Deel by visitingour careers page.
Deel is an equalopportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities backgrounds beliefs experiences identities and perspectives.
Deel will provide accommodation on request throughout the recruitment selection and assessment process for applicants with disabilities. If you require accommodation please inform our Talent Acquisition Team at of the nature of the accommodation that you may require to ensure your equal participation.
We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process we provide Covey with job requirements and candidatesubmitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City our use of Covey complies with NYC Local Law 144.
We began using Covey Scout for Inbound on March 30 2025.
For more information about our data protection practices please visit our . You can review the independent bias audit report covering our use of Covey here: Experience:
Manager
Employment Type
Full-Time
