ICMS Case Manager
ICMS Case Manager
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Job Description
Every person deserves compassion dignity and the safety of a place to call home.
Homelessness is the largest social and public health crisis in California. Illumination Foundation(IF) is a growing nonprofit organization dedicated towards disrupting the cycle of homelessness by providing targeted interdisciplinary services in our recuperative care centers emergency shelters housing services and childrens and family programs. IF currently has 13 facilities with 22 microcommunities scattered across Orange County Los Angeles County and the Inland Empire.
Job Description
The primary purpose of the ICMS program is to provide permanent affordable housing linked to
appropriate services for homeless individuals who are frequent users of the Department of Health
Services system. The ICMS Case Manager works directly with program participants and develops
arranges and coordinates treatment services. The ICMS Case Manager works to improve the health
of homeless individuals by assisting with the provision of stable housing development of a
comprehensive treatment plan and facilitating linkages to medical care mental health care
alcohol/substance use treatment and other supportive services. Once the individual has obtained
permanent housing the ICMS Case Manager will assist the client in maintaining their housing. This
position requires an ability to maintain strict confidentiality and handle information with tact and
diplomacy.
The pay range for this position is $23.00 $26.00 per hour depending on experience.
Responsibilities
Intensive Case Management Services:
- Maintain a caseload of 1520 individuals.
- Assess current clients for eligibility and refer clients to the program as appropriate.
- Evaluate incoming referrals for eligibility.
- Conduct comprehensive assessments for case management service needs.
- Develop individualized treatment plans with measurable goals and objectives and assist participants in achieving their desired outcomes.
- Assist clients in locating and obtaining resources as needed
- Act as an advocate for clients to ensure the maximum benefits and resources are obtained and maintained in order to ensure clients ability to become self sufficient
- Develop relationships with representatives within Illumination Foundation and in other agencies to support individuals in attaining services such as housing mental health care medical treatment financial assistance legal advocacy etc.
- Perform home visits on a regular basis assess for needs and refer clients to services within their community.
- Outreach unhoused clients on a weekly basis assess for needs and refer clients for
services within their community. - Attend community and collaborative meetings as relevant to ICMS.
- Assist with preparation of section 8 housing applications and other related
documentation. - Maintain communication and positive relationship with landlords for continued
housing support and retention of clients. - Network and collaborate with housing providers landlords and property managers
to develop housing stock for the program. Includes temporary and permanent housing
alternatives.
Admin/Record Keeping:
- Coordinate prepare and maintain required charting and documentation in a timely and thorough manner.
- Participate in daily debrief sessions weekly supervision department and agencywide meetings as required.
- Complete training and development opportunities as determined appropriate by the supervisor.
- Maintain familiarity with policies and procedures of both the agency and the ICMS program contract.
- Maintain client records according to HIPAA and adhere to all client confidentiality requirements and standards.
- Participate in the overall evaluation of program services and data collection for reporting by maintaining accurate information in program participant files.
Preferred Experience/Minimum Qualifications
Required:
- Bachelors degree in Social Services Healthcare or related field; or equivalent combination of training and experience.
- Homeless services case management mental health permanent supportive housing experience
- Current valid CA drivers license
- Experience in the area of nonprofit housing and/or housing for people with disabilities and chronic health conditions.
- At least 1 years of experience working with at risk/homeless individuals (preferred)
- Must be familiar with VISPDAT.
Preferred:
- Bilingual in English and Spanish preferred
- Proficiency in Google Suite (Mail Docs Sheets Calendar) and Microsoft Office Suite (Outlook Word Excel)
Benefits
- Medical Insurance funded up to 91 by Illumination Foundation (Kaiser and Blue Shield) depending on the plan
- Dental and Vision Insurance
- Life AD&D and LTD Insurance funded 100 by Illumination Foundation
- Employee Assistance Program
- Professional Development Reimbursement
- 401K with Company Matching
- 10days vacation PTO/year
- 6 days sick PTO/year
- 10 days holiday PTO/year
- Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
Required Experience:
Manager
Employment Type
Full-Time
