RECORDS ID EMPLOYEES ONLY - Records Training Specialist Sr Business Support Specialist
RECORDS ID EMPLOYEES ONLY - Records Training Specialist Sr Business Support Specialist
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$ 4539 - 5449
1 Vacancy
Job Description
Description / Position Overview
Records & ID Employees Only Records Training Specialist (Sr Business Support Specialist)
In this position you will coordinate and oversee all materials and activities related to the new hire training continuous education and certification compliance for the Records section.
You must be a current City of Colorado Springs (City) municipal employee who works in the Records & ID department to be considered for this position.Come explore the possibilities a career with the City of Colorado Springs can offer!
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As a Training Specialist in Records & ID you will:- Develops updates and maintains course curriculum training materials and provides training by teaching courses; creating training materials; and developing procedure protocols.
- Teach new hire employees in a classroom setting in record processing record release and fingerprint operations.
- Facilitate and conduct monthly and quarterly inservice training.
- Maintains proficiency in all skills and duties by working in the roles trained and maintaining all required certifications.
- Maintaining electronic training files providing documentation for reaccreditation by proficiency with Excel and Microsoft Word to create spreadsheets; and gathering information and recording it accurately.
- Supervises and mentors the daily activities of newly hired personnel; overseeing all aspects of their training; and discussing concerns with employees.
- Assists as required by other departments and regional partners in providing record systems and applications training.
- Assist the CSPD Applications Support Unit in all required testing of system upgrades and fixes.
- When not actively engaged in training provide quality audit checks of the completed work of staff in the Records Section in order to provide feedback on performance.
- Oversee the Record Sections compliance with all CALEA Standards.
Knowledge Skills and Abilities:
- Knowledge of modern office technology and supporting software
- Knowledge of records policies procedures and protocols
- Knowledge of pertinent federal state and local codes laws and regulations
- Ability to mentor daily activities of newly hired employees
- Ability to work in a dynamic environment
- Ability to communicate clearly and concisely orally and in writing.
- Ability to establish and maintain effective working relationships
Minimum Qualifications
- Equivalent to the completion of the twelfth grade (high school diploma or GED).
- Five 5 years of fulltime professional experience in a related field.
You must be a current City of Colorado Springs (City) municipal employee who works in the Records & ID department to be considered for this position.Preferred Qualifications
- Three years of experience in a public safety/police setting including public/criminal fingerprinting
- One year of fulltime experience as a fingerprint technician or records section business support specialist
- Experience in RSO registration
- Experience with CORA and CCJRA records release
- Experience with law enforcement systems including CJIS CAD LERMS DIMs MFR NCIC and CCIC
- Experience as an onthejob trainer
- Possess current CBI operator certification
Additional Information
This is a shift position that may require the ability to work varied hours and days in a 24/7 closed and secured environment. The ability to work overtime exert up to 20 pounds occasionally and 10 pounds frequently and sit walk or stand to a significant degree is also required.
Please contact CSPD Human Resources atorfor any questions about this position.
Preemployment Requirements:The job offer will be contingent upon successful completion of a polygraph examination extensive background check and other preemployment assessments.Applicants that have used or CBD products within 3 months from the date of their application submissionwill not be eligible for hire. More information about the Colorado Springs Police Departments Use Policy can be foundhere.
The job offer will be contingent upon successful completion of a polygraph examination extensive background check and other preemployment assessments.
The background check for this position includes a polygraph examination and fingerprinting.
Equal Opportunity Employer
The City of Colorado Springs is committed to a culture that values our employees unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F1 H1B or TN visas). Applicants must be currently authorized to work in the United States on a fulltime basis.
Apply to Join Our TeamCompleting your application in full including the entire work experience section will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
Applicants may redact information from their resumes certifications transcripts or any other additional application materials that identify the applicants age date of birth or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
We encourage candidates with outofstate credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes you may submit another application prior to the positions closing date and time listed in the job posting. HR will review the last application you submit for a position.
The Citys job classifications including physical demands and descriptions can be found on theColorado Springs Class Specifications page
You can view the status of your application on the City of Colorado Springs Careers page.To be notified of future career opportunities sign up for job alerts on the Job Alerts page.
Required Experience:
Senior IC
Employment Type
Full-Time
