Service Lead Field Engineer
Service Lead Field Engineer
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Job Description
Country:
United States of AmericaLocation:
CAT78: PasadenaTX 290 Beltway Green Blvd Suite 600 Pasadena TX 77503 USACarrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a worldclass diverse workforce that puts the customer at the center of everything we do. For more information visit or follow Carrier on social media at @Carrier.
At Automated Logic weve been developing and supporting intelligent building solutions that have helped customers including small businesses to Fortune 500 corporations operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption lower utility operating and maintenance costs and improve indoor air quality occupant comfort and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.
About this role
As a Service Lead Field Engineer you will be crucial to ALCs business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is selfmotivated detail oriented customer focused and acts as a role model for other field engineers. You will work to solve complex problems lead in training of less experienced Field Engineers and serve as a contact in the field as a product and technical expert.
Key Responsibilities:
Initiate install troubleshoot optimize customer systems that utilize advanced Direct Digital Control technology.
Serve as local contact for technical issues.
Offer effective solutions for complex system issues.
Provide turnkey project delivery on medium to large projects.
Responsible for ensuring that systems operate properly to include controls sensors and software.
Load software configure trends alarms and reports.
Implement time management strategies to ensure customer satisfaction.
Communicate and document the status and details of the project for the customer.
Provide sitespecific training to owners/operators on the complete system.
Experience in BAS programming and Graphics modifications.
Required Qualifications:
High School Diploma or GED.
4 years of experience in Building Automation HVAC or technical field.
Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
Valid and current Drivers License and can be insurable by the companys insurance.
Preferred Qualifications:
Bachelors degree Associate Degree Technical/Business School Certificate or Diploma in HVAC Controls or related field.
Proficient with advanced building automation software such as WebCTRL and installing building automation controls.
Ability to navigate and integrate into a variety of building automation systems.
Expert with TCP/IP networks including wireless technology.
Experience interacting with a large and diverse number of simultaneous challenges requiring knowledge of multiple disciplines.
Ability to communicate technical information to a nontechnical audience.
Excellent communication skills as well as the ability to work well in a team environment.
Proficient with Microsoft 365 applications.
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
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Employment Type
Full-Time
