ESIS Claims Vice President
ESIS Claims Vice President
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Job Description
This is an inoffice position requiring 3 days in the Phoenix Arizona office.Some travel is required approximately 25.
The Claims Vice President is a challenging opportunity for a leader to join our Southwest Claims Office servicing Workers Compensation clients in AZ NV and CA as well as liability clients on the west coast.
This is a critical leadership role in effectively executing ESIS business strategies and plans for our customers. The position partners with internal and external constituents to help shape the organizations claim strategies and leads one AGL Claims Manager & six WC teams to deliver superior technical claim handling and customer service.
KEY OBJECTIVE:
Responsible for leading a claim operation within a leading TPA with a national scope. Leads individuals in the managing of the claims investigation and settlement activities for WC to assure quality and timely claims service in the most costeffective and fairest manner. Collaborates with internal and external partners to meet client agreed upon outcomes while maintaining an integrity driven organization with a focus on results.
MAJOR DUTIES & RESPONSIBILITIES:
- Leads managers claim handlers and operations personnel in the support of organizational objectives.
- Partners with ESIS Client Services to manage various accounts.
- Manages controls directs and takes corrective action with specific strategies to ensure claim quality meets company standards and procedures.
- Delegates/controls specific settlement/draft authority to appropriate subordinate claims personnel.
- Manages work flow to provide the client with superior service. Develops and implements specific action plans to correct deficiencies. Establishes client service standards for claim processing services.
- Interfaces with home office claims to ensure high quality and equitable claim file handling.
- Manages the local claim reserve process to ensure that reserves are adequate to cover losses.
- Manages and monitors departmental budget. Manages and controls expenses by ensuring adequate departmental controls and prudent protection/application of company assets.
- Ensures that organization design staff selection performance management reward programs and related actions are consistent with company policies procedures and sound business judgment.
- Facilitates change by addressing points of resistance and individual issues and concerns. Acts as a facilitator to help remove barriers and resolve department issues.
- Participates as an accountable member of the Claims Leadership Team and promotes division/company strategies and values.
- Handles other management responsibilities as required by individual business line.
Qualifications
- 7 10 years of casualty claims handling experience.
- 5 7 years management/supervisory experience. Demonstrated strong managerial experience leading a claim unit within sizeable staff in multiple roles.
- Knowledge of and ability to establish and implement general business legal and The Company/ESIS best practices.
- Completion of management and technical training programs courses and/or BS in Business Administration or related field. CPCU ARM AIC CLA or other professional designations considered important.
- Strong technical knowledge of multijurisdictional laws.
- Strong interpersonal and collaboration skills
- Excellent oral and written communications skills
- Effective presentation skills
- Strong project management and organizational skills
- Knowledgeable of Property & Casualty business including claims procedures coverage issues legal and regulatory processes.
- Ability to establish and implement general business legal and The Company/ESIS procedures and practices.
The salary range for the role is $156100 to $265300. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Sponsorship now or in the future is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employmentbased sponsorship.
ESIS a multiline ThirdParty Administrator (TPA) provides claims risk control & loss information systems toFortune 1000 clients across its North American a full range of sophisticated risk management services including workers compensation claims handling; a broad spectrum of casualty insurance products such as general liability automobile liability products liability professional liability and medical malpractice claims handling; and disability management.
Required Experience:
Chief
Employment Type
Full-Time
