Customer Care Specialist Netherlands mwd 1018
Customer Care Specialist Netherlands mwd 1018
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Job Description
At EMS we are the leading manufacturer of precise medical devices for dental prophylaxis orthopedics and urology. As the market leader in the field of medical technology we stand for quality customer orientation and innovation.
The concept of Guided Biofilm Therapy (GBT) stands for the revolution in prophylaxis in the field of dental. Our vision is not only the health of the patients (m/f/d) but also their wellbeing even during treatment.
As an employer we focus on people. With 1000 qualified and specialised employees (m/f/d) we work day after day to improve together at our headquarters in Nyon (Switzerland) and all over the world.
Currently we EMS Electro Medical Systems GmbH based in Munich are looking for a dedicated
Customer Care Agent (m/w/d) for the Netherlands
100 remote (fulltime)
Do you appreciate the daily contact with different personalities
Do you enjoy helping others with your expertise
Communication and documentation go hand in hand for you
Then you too can become a game changer!
- An exciting job in a pleasant collegial and international working environment
- A futureproof and permanent job in a very successful company
- A corporate culture that encourages the use of great creative freedom rated as kununu TOP COMPANY and Great Place to Work
- Individual development opportunities
- Additional benefits such as attractive employee offers with discounts in various areas
- A wide variety of team and company events strengthen our cohesion
These are your tasks:
- As a competent contact person (m/f/d) you will support our Dutch customers with telephone inquiries about our dental equipment for dental practices
- You will be responsible for the serviceoriented commercial processing and administrative support of sales campaigns and ordering
- The maintenance of our merchandise management and CRM system is part of your daily business
- You will act as an interface between colleagues (m/f/d) e.g. in sales technology and warehouse logistics and our customers (m/f/d)
- You will look after our customers competently and friendly by phone (inbound) and email
- They act as our figurehead provide professional assistance and represent our friendly company
- Depending on your personal strengths you may take on projects and additional tasks in cooperation with the department management
This is what we want:
- You have an apprenticeship with a (dental) medical technical or commercial focus (e.g. medical technology ZFA industrial clerk or similar)
- Ideally you have already gained relevant professional experience in internal sales customer service or a similar segment
- You are a talented communicator and have a sure instinct in dealing with different personalities
- You will always work reliably and accurately in administrative activities
- You like to work independently are just as service and salesoriented and highly motivated
- You are fit to use the MS Office package
- You show a positive approach a sense of responsibility and are an outspoken team player
- You have a very good knowledge of Dutch (C1
- You are happy to contribute your good written and spoken English skills (B2
Have we made you curious Then we look forward to hearing more from you! Send your complete application documents with information on your desired income and possible starting date!
We look forward to seeing you!
EMS Electro Medical Systems
Required Experience:
Unclear Seniority
Employment Type
Full Time
