Global Security Program Director
Global Security Program Director
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Job Description
Global Program Director
Securitas is a global leader in protective services offering a broad range of services including specialized guarding technology solutions and consulting services. With operations in over 40 countries and more than 350000 employees worldwide Securitas is committed to providing innovative and reliable security solutions to meet the unique needs of our clients. Our mission is to help make your world a safer place by delivering highquality tailored security services.
We are seeking a dynamic and experienced Global Program Director (GPD) to manage a significant Global account. This role will oversee client relationships globally ensuring that our services are delivered to the highest standards.
The GPD serves as the primary point of contact and escalation for the client providing strategic direction and leadership. The GPD will be fully responsible for the overall account strategy management and profitability. This role requires proactive account management the creation and of security program strategies and ensuring alignment between Securitas and client goals. The GPD is also responsible for maintaining consistency across operations resolving issues and continuously refining processes to enhance service delivery.
Key Responsibilities:
Client and Internal Relationship Management:
- Serve as a key point of contact to ensure highquality customer service for assigned accounts.
- Engage in improving and evolving security programs ensuring alignment with client needs and goals.
- Meet regularly with client and Securitas management representatives for account reviews and strategic discussions.
- Lead by example to the rest of the Securitas business; achieve results through personal influence and strength of character.
Operational and Financial Oversight:
- Shadow P&L ownership; analyze operational and financial indicators to continuously improve commercial performance.
- Coordinate global RFI and RFP responses including developing pricing models and strategies.
- Lead the client in strategic budget preparation for guard services and security system deployments.
Security Program Leadership:
- Coordinate and perform Security Risk Reviews of client facilities using industry best practices and clientspecific assessment tools.
- Implement and manage global safety programs; support special events or emergency coverage as needed.
- Ensure consistent focus on highquality customer service across all branches providing guidance and support for the retention of profitable business.
Team and Resource Management:
- Lead a team of Regional Program Directors empowering them to deliver results in their areas of responsibility.
- Collaborate with area management to ensure appropriate staffing levels and effective scheduling to meet client requirements.
- Build and facilitate teamwork and partnerships leading the implementation of progressive change.
Innovation and Continuous Improvement:
- Innovate to improve current working practices products and technologies to provide business opportunities and results.
- Develop and apply global best practices ensuring contract compliance throughout the entire portfolio.
Qualifications:
- Bachelors Degree with Masters level preferred.
- Minimum of 510 years of progressively responsible management experience in business management or a closely related field.
- Intermediate knowledge of Microsoft Office applications including Word Outlook Excel and PowerPoint.
- Working knowledge of Microsoft Visio SharePoint and Teams.
- Proven experience in managing large complex accounts in a global business environment.
- Strong leadership and strategic thinking skills with the ability to drive innovation and change.
- Experience in security management preferred but not essential.
- Ability to work independently and as part of a global team.
- Strong analytical abilities and problemsolving skills.
Benefits
Depending on experience Securitas will offer a starting salary of $200K to $210k in addition to a full benefit package that includes:
- Medical dental vision and Life insurance
- 10 days vacation accrued 4 floating holidays and 6 sick days.
- Motor Vehicle allowance
- Eligible to participate in the Program Director Bonus plan.
If you are a seasoned professional with a passion for client success we encourage you to apply for this exciting opportunity.
Securitas is committed to diversity equity inclusion and belonging in the workplace.
All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
#AFSSTA
Required Experience:
Exec
Employment Type
Full-Time
