Manager Product Manager-Account Lifecycle Services
Manager Product Manager-Account Lifecycle Services
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$ 144000 - 164400
1 Vacancy
Job Description
At Capital One we believe great products begin with a deep understanding of our customers. From our earliest days we pioneered the use of predictive modeling to individually personalize credit card offers turning the entire industry on its head. As weve grown bigger weve found more and more ways to use technology and facetoface conversations to understand the human problems associated with money and finances.
In the Consumer Bank weve combined this humancentered approach with our heritage of datadriven decision making to design build and test our way to truly enabling financial experiences. Weve challenged ourselves to spend less time planning more time doing and above all else to see the world through the eyes of our customers as they work to understand and manage their money.
Are you passionate about improving the way people interact with their money Are you driven by the delight you bring to customers Do you keep asking why until you hit the root Its common to fall in love with solutions but have you ever fallen in love with the problem Do you have an opinion on whether shipping is more important than perfection Do you have a healthy dose of skepticism for the impossible If youre nodding your head then we want you!
As a Product Manager focusing on our Bank Modernization products youll be joining a passionate team of product managers designers engineers data scientists and analysts working to redefine how millions of customers interact with their money. You might work on developing the next generation of our mobile UI. You might solve the gnarly problems presented by a fleet of ATMs. You might reimagine the digital tools in our branches and cafes. You might empower the entire business with better platforms. You might protect our customers from the bad guys. You might build machine learning models to solve problems we havent even discovered yet. One thing is for sure: you will dream and you will ship.
On any given day in the Bank youll be:
Empowered. Part of a team driving the banks omnichannel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and digitalhuman interactions
Learning constantly. Work deeply with customers associates designers technologists and data scientists to build cutting edge solutions
Innovating relentlessly. Pushing big change by asking bold questions; starting small testing and learning your way to something dramatically better
Sharing openly. Telling stories that change the way people think about building products and solving problems and that illustrate the power of what software can do to make them even better
Connecting creatively. Jumpstarting a selfsupporting community by sowing the right seeds building the right tools integrating the right offtheshelf products and just plain elbow grease
Succeeding strategically. Solving the right problem and holding on the wrong one.
Here is what you will bring to the table:
Curious. You ask why you explore youre not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer.
Doer. You have a bias toward action you try things and sometimes you fail. You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos led to better decisions.
Passionate. You care about growing others and bringing them together around whats possible. Youve started meetup groups or taught General Assembly courses because you love enabling others.
Communicator. You can communicate complex ideas clearly your team knows their priorities and why theyre doing what theyre doing. Maybe youre an introvert or maybe youre an extrovert but nobody accuses you of keeping them out of the loop.
Wrangler. Youve gotten backend engineers to play nice with iOS developers you can inspire an ETL developer to write creatively about her latest pipeline.
Fearless. Big undefined problems dont frighten you. You can work at a tiny until youve broken open the whole nut. You are comfortable saying no.
Here is what we will bring to the table:
Competitive salary and equity (including a robust 401(k) plan)
Excellent medical and dental insurance (and other health benefits)
Superstar product design data and engineering leaders Paypal Google Gilt Yodle AOL Adaptive Path
Top class engineering teams that you will lead and build product alongside
Continuous learning budget
Highly supportive and bought in leadership environment
Basic Qualifications:
At least 3 years of experience working in Product Management
Currently has or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelors Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field)
A Masters Degree in a quantitative field (Statistics Economics Operations Research Analytics Mathematics Computer Science Computer Engineering Software Engineering Mechanical Engineering Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean VA: $158400 $180800 for Manager Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy childbirth or related medical conditions) race color age national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment citizenship immigration status protected veteran status or any other basis prohibited under applicable federal state or local law. Capital One promotes a drugfree workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23A of the New York Correction Law; San Francisco California Police Code Article 49 Sections; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for thirdparty products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
IC
Employment Type
Full-Time
