Python Production Support/ SRE
Hybrid at Chandler AZ / New York NY / Jersey City NJ / Pennington NJ
12 months contract
Video Interview
Responsibilities:
- Work as a level 2 Production Support Risk Analyst delivery for all Markets LOBs
- Work under high pressure to deliver risk data and regulatory reports to Market Risk Credit Risk Subledger Finance Margin Collateral Risk Managers Traders and VOLCKER reporting regulators
- First point of contact for business requests and reported impact
- Monitor controls and alert automation for proactive detection and resolution of problem hotspots
- Develop tools and drive efficiency/stability improvements
- Release implementation and postrelease testing
- Monitor the scheduling jobs and ensure proper action in case if issues or failures
- Maintain documentation and knowledge repository
- Troubleshoot complex systems issues
- Analyze logs using common UNIX syntax and identify data exceptions Splunk regex index searches Elasticsearch
- Execute trouble shooting commands to identify slow programmatic bottlenecks and processing
- Weekend on call rotation (once a month)
- Holiday on call Support 2 or max 3 times a year)
- Respond to requests and inquiries from users within the predetermined timeframe of our service level agreement
Requirements:
- Scripting languages: Python Unix Shell Perl SQL (Intermediate level: multitable joins grouping results etc.
- Prior experience as a Site Reliability Engineer DevOps or Support Engineer
- Prior working knowledge of developing/writing/debugging : Python Perl Linux/Unix shell and SQL
- Monitoring/APM tools Splunk Dynatrace
- Experienced with CI/CD tools Jenkins Bit Bucket GitHub Ansible.
- Practiced LeanIT / Agile software development life cycles JIRA Kanban boards
- Relational database Oracle or Microsoft SQL server database knowledge.
- Able to Support users on complex technical issues data issues problems related to supported applications
- Exhibit a strong sense of teamwork and inclusiveness
- Flexible to work for extended hours and on weekends as needed to handle high priority issues production recoveries provide support to Dev Infrastructure Releases
- Demonstrated ability to communicate effectively with both technical and nontechnical individuals
- Exposure to the Hadoop Framework
- Any UI software like Angular or React