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We are seeking a skilled ServiceNow SPM Developer to design develop and implement solutions using the ServiceNow Strategic Portfolio Management (SPM) suite. This role will support enterprise portfolio management activities including project and program management demand management resource planning and financial tracking ensuring alignment with business goals and governance standards.
Design and implement solutions using ServiceNow SPM (formerly ITBM) modules including:
Project Portfolio Management (PPM)
Demand Management
Resource Management
Innovation Management
Financial Planning / Cost Models
Customize SPM applications using JavaScript GlideScript and Flow Designer.
Configure dashboards reports performance analytics and data visualization.
Integrate SPM with other ServiceNow modules (ITSM CMDB HRSD etc. and thirdparty tools.
Collaborate with stakeholders to gather requirements and ensure alignment with governance frameworks.
Support SPM upgrades patching and new feature roll outs.
Perform code reviews testing and documentation in line with best practices.
Provide technical support and troubleshooting for SPMrelated issues.
3 years of ServiceNow development experience.
2 years working specifically with the SPM suite (formerly ITBM).
Strong understanding of project/demand lifecycle Agile/Waterfall methodologies and portfolio governance.
Experience with scripting (JavaScript) workflows Flow Designer REST APIs.
Familiarity with CMDB ITSM processes and enterprise architecture.
Strong communication skills with the ability to interact with business and technical teams.
ServiceNow Certified System Administrator (CSA) and ideally ServiceNow SPM Implementation Specialist.
Full Time