Ocean Export Agent
Ocean Export Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Use Global Ocean Export Monitor daily.
- Ensure documents are timely sent and Shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers trucking companies and others involved).
- Always meet compliance to regulations internal and external in accordance with government regulations.
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in Customer SOP
- Meet KPI standards in accordance with the Companys procedures
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meets company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Qualifications :
Knowledge:
- A good understanding of Expeditors Products and Services
- Understanding of ocean documentation process a plus.
- Hazardous Materials certification (preferred).
Skills:
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
- Proactive strong organizational skills.
- Good Microsoft Office and computer skills
Training Requirements:
- Meet company standards of 52 hours training per year including as needed management/leadership training
Education and Experience:
- 6 months to 1year related experience and/or training; or equivalent combination of education and experience.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
The pay range for the positions is $20.00$28.00 per hour. Based upon education and experience.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
