Chief Learning Officer CLO
Chief Learning Officer CLO
Posted on :
22-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Introduction
When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.
This is a Management Service positions that serves at the pleasure of the Appointing Authority.
GRADE
23
LOCATION OF POSITION
Maryland Department of Human Services
Office of Learning
25 South Charles St.
Baltimore MD 21201
Main Purpose of Job
The Chief Learning Officer (CLO) is responsible for the strategic development implementation and oversight of learning opportunities that support professional development and workforce capability enhancement for the Department of Human Services (DHS) which serves over 6000 employees. This position sets training standards ensures consistency in learning initiatives and collaborates with program administrationsincluding the Social Services Administration (SSA) Family Investment Administration (FIA) and Child Support Administration (CSA) and operational groups including Procurement Talent Engagement & Management (TEAM) Administrative Operations Office of Technology for Human Services (OTHS) and Budget & Finance to develop and implement appropriate learning pathways. The CLO fosters a culture of continuous learning and ensures that all employees have access to highquality equitable professional development the CLO oversees a team of learning professionals including learning and instructional designers trainers and training support staff to effectively deliver training programs.
POSITION DUTIES
StrategicLeadership & Training Development
- Develops and oversees the of the departments learning and professional development strategy.
- Establishes training standards and best practices for employee learning initiatives.
- Assesses workforce training needs and implements innovative researchbased learning solutions.
Operationaland Programmatic TrainingOversight
- Works with SSA FIA and CSA leadership to design and implement training programs for child welfare public assistance and child support services professionals.
- Evaluates program effectiveness and recommends improvements based on performance metrics and stakeholder feedback.
- Ensures compliance with federal and state regulations regarding training and professional development requirements.
ProfessionalDevelopment Training Programs
- Designs and implements professional development programs.
Oversightof Learning Professionals
- Leads a team of learning and instructional designers trainers and training support staff.
Technology& Learning Innovation
- Leads the adoption of elearning artificial intelligenceenabled learning and virtual training platforms.
- Oversees the development of digital and blended learning experiences.
PerformanceMeasurement & Evaluation
- Develops key performance indicators (KPIs) and assessment tools to measure training effectiveness.
- Collects and analyzes training data to guide decisionmaking and program enhancements.
MINIMUM QUALIFICATIONS
Education:Possession of a Bachelors degree from an accredited fouryear college oruniversity preferably in Education Organization Development Communicationsor related field from an accredited college or university.
Experience:Five years of experience in administrative staff or professional work twoyears of the required experience must have been in Talent Development (Trainingand Facilitation and/or Instructional Design and/or Online Learning) and insupervisory capacity.
DESIRED OR PREFERRED QUALIFICATIONS
The ideal candidate will possess the following:
- Twoyears experience in Talent Development (Training and Facilitation and/or Instructional Design and/orOnline Learning).
- One year experience creating spreadsheets with Microsoft Excel or Google Sheets.
- One year experience hosting virtual training via online meeting platforms such as Zoom Web Ex Google Meets Microsoft Teams etc
- One year experience designing slides with Microsoft Powerpoint or Google Slides.
- Two years experience designing documents with Microsoft.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies.
If you are in State service and are a promotional candidate your salary will be determined in accordance with State of Maryland guidelines.
BENEFITS
As an employee of the State of Maryland you will have access to outstanding benefits including: healthinsurance dental and vision plans offered at a low cost.CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS.
- Personal Leave new State employees are awarded six 6 personnel days annually (prorated based on start date).
- Annual Leave ten 10 days of accumulated annual leave per year.
- Sick Leave fifteen 15 days of accumulated sick leave per year.
- Parental Leave up to sixty 60 days of paid parental leave upon the birth or adoption of a child.
- Holidays State employees also celebrate at least thirteen 13 holidays per year.
- Pension State employees earn credit towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplemental questionnaire to Maryland Department of Human Services EmploymentServices Attention: Kendra Young 25 South Charles St Room 1116L Baltimore Maryland 21201.
If you have any questions concerning the recruitment process for this position please email Kendra Young at ; include the job title and recruitment # in the subject line.
If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division ator .
TTY Users: call via Maryland Relay.
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
Required Experience:
Chief
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
