Telecommunications Specialist 47928
Telecommunications Specialist 47928
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$ 32405 - 51686
1 Vacancy
Job Description
Position Number:
County: Benton
Posting End Date: 04/21/2025
Anticipated Starting Salary: 42046
The Department of Public Safetys mission is to enhance the safety and security of all Arkansans through ethical characterdriven behavior that promotes professionalism clear communication and accountability while serving as the states premier public safety agency.
This position is Safety Sensitive and is subject to preemployment random and forcause drug screenings.
If you are requesting veterans preference please include your DD214.
The Telecommunications Specialist is responsible for performing emergency and nonemergency dispatch and/or communication services.
Responsibilities:
- Answering and responding to emergency and nonemergency calls
- Monitoring responding and logging communications via phone radio and terminal
- Obtaining the appropriate information needed to ensure and effective response while providing realtime updates as needed to responders
- Maintaining records and logs relations to telecommunication operations on computer database
- Communicating with other agencies or services as needed and providing details of the situation for the appropriate response
- Interacting with the public coworker and other agencies in a professional and respectful manner in person as well as via telephone radio or terminal
- Gathers and prepares information for requested reports by researching records and ensures the integrity of data while correcting and updating as required
- Performs other duties as assigned
This position is governed by state and federal laws and agency policy
Position Information
Class Code: D081C
Grade: GS05
FLSA Status: NONEXEMPT
Salary Range: $32405.00 $51686.00
Summary
The Telecommunications Specialist is responsible for performing emergency and nonemergency dispatch and/or communication services. This position is governed by state and federal laws and agency policy.
Functions
Answers and responds to emergency and nonemergency calls. Monitors responds to and logs transmissions and activity. Takes calls on reported crimes or incidents and when needed prepares written reports and forwards information to appropriate personnel/authorities for investigation or processing. Contacts other services as needed and provides details of the situation for response. Interacts with the public/coworkers in many different and sometimes critical situations through telephone or in person. Maintains records and logs related to telecommunication operations on computer database. Gathers and prepares information for requested reports by researching records and ensures the integrity of data and corrects and updates as required. Performs other duties as assigned.
Dimensions
Knowledge Skills and Abilities
Knowledge of operating procedures used in telecommunication operations. Knowledge of Federal Communication Commission rules and regulations related to telecommunications. Knowledge of computers and software application programs. Ability to demonstrate the operation of telecommunication equipment. Ability to operate standard office equipment. Ability to understand and communicate department policies and procedures. Ability to maintain communication records and logs.
Minimum Qualifications
The formal education equivalent of a high school diploma; plus two years of experience and/or training in communications or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Licenses
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy age disability citizenship national origin genetic information military or veteran status or any other status or characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full Time
