Junior Technical Writer fmd - SAP Signavio 422591
Junior Technical Writer fmd - SAP Signavio 422591
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purposedriven and futurefocused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.
Summary
Within SAP Signavio user assistance developers (UAD) work to ensure that users get the right help when and where they need iteither directly within the product or on our help portal. Were looking for UADs to strengthen our growing team. This role is often referred to as Technical Writing in other companies.
Youll be working closely with product owners developers user experience designers and other UADs to create and enhance user assistance content. And youll also work on content initiatives to ensure the highest possible quality of our user assistance offerings.
On a daytoday basis youll translate complex technical features into easytounderstand help content follow guidelines and best practices collaborate with your peers to support and contribute to the user assistance goals share and receive constructive feedback with/from peers. And youll have a great time with people who love to collaborate and support each other and promote a growth mindset!
What youll do
- Create new user assistance (UA) content for the SAP Signavio products using DITAbased authoring tools and the SAP Help Portal infrastructure
- Work with stakeholders and UX designers to define terminology and draft and finetune UI texts based on guidelines and to achieve the best possible user experience
- Create inapp help as primary contextual help
- Create help content for user guides administration guides APIs and more
- Act as a reviewer for other UADs in the team
What you bring
- 1 years of experience in producing documentation and user assistance for software products and services
- Excellent communication skills in English written and spoken (all UA content is created in English)
- A clear concise writing style and a passion for breaking down complicated things into simple words
- An eye for detail and a passion for delivering quality
- Familiarity with DITAbased content management system would be advantageous
- Experience with GitHub is a plus
- Ability to prioritize competing tasks in a fastchanging environment
- Experience with development teams working in an agile/Scrum mode or in featuredriven cloudnative development is a plus
- A positive openminded and collaborative personality with strong selfmanagement skills a proactive approach and willingness to be a team player
About the team
Building on the intelligent enterprise strategy the SAP Signavio organization sets out to support and accompany SAP customers in navigating through their digital transformation by helping them understand and improve their business processes in a datadriven way.
Were proud of being a warm and inclusive group of people. Our respectful and supportive environment is one of our strongest assets. Were looking forward to welcoming new colleagues that share our values and also help us grow and excel!
#SAPBPICareers #businessprocessintelligence #signavio #bpi
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in endtoend business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purposedriven and futurefocused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and wellbeing and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an email with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Requisition ID: 422591 Work Area: SoftwareDesign and Development Expected Travel: 0 10 Career Status: Professional Employment Type: Regular Full Timeor Part Time Additional Locations:Berlin Walldorf/St. Leon Rot Munich #LIHybrid
Required Experience:
Junior IC
Employment Type
Full-Time
