Title: Project Manager Reinsurance
Location Canada/ Remote
Sapiens is on the lookout for aProject Manager to become a key player in our North America team. If youre a seasoned Project Manager and ready to take your career to new heights with an established globally successful company this role could be the perfect fit.
Overview:
The Project Manager work handson leading our clients and internal staff in implementing and supporting existing clients for our proprietary applications. This position requires technical aptitude Reinsurance business/industry knowledge and customerfacing skills. The Project Manager may spend the majority of their time working directly with the customers business and technical teams. work time may be spent in the office or employee home office depending on the account requirements. Meeting clients and travel may be required.
Projects are staffed to provide both business and technical expertise for the client. The responsibilities outlined below represent the overall duties accomplished by the team. An individual contributor may be accountable for only a subset of the duties listed.
Outside of primary project responsibilities and/or while not assigned full time to a specific project members of the Project Management group will take on internal responsibilities as deemed appropriate.
Reporting to the Reinsurance Professional Services Executive and under general supervision the Project Manager assures successful timely and costeffective project delivery. The Project Manager is accountable for Sapiens management as well as to clients. All aspects of project delivery are handled by the Project Manager responsible for reporting progress to interested parties as well as for determining how to mitigate issues or problems.
This position does not have supervisory responsibilities such as hiring and performance/pay reviews
Responsibilities:
- Responsible for ensuring that inhouse and customer projects are delivered in scope ontime in superior quality and onbudget
- Manage the client relationship for each assigned consultancy engagement.
- Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning scheduling reporting and change management of the projects. Work with resource managers to assign qualified project team members
- Manage (in a matrix way) business analysts developers and testers throughout the project lifecycle from business requirements acquisition to a successful golive
- Create monitor and execute project plans.
- Work closely with the project technical leads in the creation and management of project artifacts schedules and budgets.
- Governance provision of customer project statuses project timeline maintenance project plan performance reporting etc
- Contract management and project invoicing (billable milestones invoices approval etc.
- Estimate and create project budgets including but not limited to: tracking and monitoring project cost review of budgets and costs with the customer and internal management management and maintenance of detailed project time records for all members of the project team.
- Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items
- First point of contact for escalations when issues exist within Delivery (BA Dev QA Migration)
- Monitor and review implementations to ensure the implementation processes defined internally are followed.
- Manage customer expectations and deliverables including as appropriate client issues management and escalation.
- Report document and manage risks risk mitigation activities and the resolution of system delivery and support issues.
- Support the sales functions to expand the customer relationship beyond the projects
- Participate in strategic planning sessions with both client and management to determine the scope and objectives of each project
- Work with Sapiens finance and legal teams to create and approve client statement of work contracts
- Working knowledge of clients License Service Agreement
- Provide feedback for annual performance reviews for direct team members.
- Issue & Risk management
- Maintaining milestones
- Overarching responsibility for the project change backlog
- Contribute to the client change management
Skills and Knowledge:
- 10 years of experience in leading software projects which contained development and delivery to customers.
- 5 years of background in the Reinsurance or P&C Insurance industry
- Experience in delivering to Tier 1 Carriers
- Experience in business transformation projects and advantage
- Experience with all aspects of project management practices including the use of Microsoft Project
- A selfstarter who thrives in a fastpaced environment with the ability to manage and prioritize concurrent work assignments
- Experience leading teams providing coaching mentoring and training to customers
- Being able to drive efficiency and quality
- Experience working with offshore teams
- Strong knowledge understanding and experience working with Agile and waterfall methodologies
- Strong business orientation experience in direct interaction with customers
- Knowledge and experience in project delivery methodology
- A history of delivering projects meeting requirements on schedule and under budget
- Strong customer support experience
- Strong oral written and presentation communication skills.
- Motivated to succeed with a cando approach.
- PMP certification preferred
- Bachelors Degree in Computer Science Information Technology or equivalent education is a related discipline required. Related work experience can be substituted for the education requirement.
- Travel requirement up to 25 based on the project.
About Sapiens
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligentinsurancesoftware solutions. With Sapiens robust platform customerdriven partnerships and rich ecosystem insurers are empowered to futureproof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions forpropertyand casualtyworkers compensation and lifeinsurance includingreinsurance financial & compliance data & analytics digital and decision management. Sapiens boasts a longtime global presence serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at.
Sapiens is an equalopportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Required Experience:
IC