Patient Access Rep- Emergency Department 32 Hours

Job Summary:

Job Description:

The Role:Patient Access Representative

Hours: 6:30A3P Wednesday Thursday Friday Saturday

MaineGeneral Health is currently seeking a Patient Access Services Representative to perform financial clearance registration and clerical duties associated with direct and scheduled patient admissions. As a Patient Access Rep you will get to interact with patients frequently; greeting them and their families checking them in for services and ensuring information is readily available for clinical staff.

The Opportunity:

MaineGeneral Health has an exciting opportunity for you to join our team of Patient Access Representative MGH we believe in a team atmosphere where there is room to learn and grow within the department as well as the organization!

The Work:

• Performs financial clearance registration and clerical duties associated with pointofservice (POS) services
• Meets with patient or patients caregiver to exchange necessary information and documentation. Explains the process and addresses concerns and questions
• Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement
• Verifies insurance benefits and obtains precertification/authorizationand ensures verification of medical necessity as necessary. Determines and accepts required payments including copays deductibles and coinsurance or refers to financial counselors for follow up
• Ensures that all necessary demographic billing and clinical information is obtained and entered into the registration system with timeliness and accuracy

You Have:

• Relevant customer service experience
• Excellent and demonstrated communication skills
• 1 year of patient registration scheduling or other clerical/customer service experience in a medical office setting preferred
• Ability to keyboard accurately and quickly

Scheduled Weekly Hours:

Scheduled Work Shift:

Job Exempt:

Benefits:

Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health dental and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industryleading leave for new parents.
• A generous earned time plan is offered to all employees We believe employees need and deserve time away from work to observe holidays be with family go on vacation or simply take care of themselves.

Emotional Wellness:

When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2 of eligible pay in 403(b) companymatching contributions plus another 2 in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death terminal illness or serious injury from accident.
• We offer both shortterm and longterm disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadershipsupported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at.