drjobs Analyst II Research Fulfillment

Analyst II Research Fulfillment

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1 Vacancy
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Job Location drjobs

Orlando, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Universal Orlando Resort believes inperson collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being onsite full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.

JOB SUMMARY:

The Analyst II Research Fulfillment is responsible for the handson of a multitude of research operations tasks focusing on accuracy efficiency and technical mastery of the fundamentals. This role builds upon foundational QA experience and introduces the direct implementation of survey programming fielding management data processing report building and qualitative coding. The Analyst II will employ a full suite of research operations processes and tools to support a wide range of projects that span the UDX organization. The ideal candidate is highly detailoriented organized collaborative and eager to develop deeper expertise in the mechanics of the research fulfillment processes while delivering quality results in a fastpaced environment.

MAJOR RESPONSIBILITIES:

  • Survey Programming Reporting & Data Processing
    • Program straightforward surveys according to research specifications.
    • Build simple reports using templated or preexisting structures/formatting and applying custom modifications as needed.
    • Make moderately complex updates to existing banner syntax including variable transformations and applying statistical procedures.
    • Ensure proper application of data transformations and variable cleaning as per team standards.
  • Quality Assurance & Accuracy Checking
    • Rotate QA responsibilities reviewing surveys syntax banners reports and other research materials for accuracy clarity and adherence to established templates.
    • Verify writing mechanics grammar clarity and logic across endtoend research materials.
    • Flag communicate and provide actionable recommendations to fix errors inconsistencies or formatting issues before final delivery.
  • Project Coordination Optimization & Support
    • Review proposed scope of work proactively identify points of concern and opportunities for improvement and actively participate in project kickoff meetings.
    • Communicate proactively with the Projects Manager and other team members on task progress and surfacing issues.
    • Work closely with team to ensure output aligns with research specifications and client needs.
    • Work with Projects Manager and Sr. Specialists to identify opportunities to improve task efficiency and accuracy.
    • Maintain documentation of updates or changes to projects.
    • Perform other research support tasks as assigned.
  • Fielding Management
    • Compile sample and arrange for sendouts per specifications.
    • Monitor quotas and fielding progress and adjust reminders as needed.
    • Proactively identify issues affecting sample composition or completion rates and communicate to leadership.
  • Qualitative Data Processing & Coding
    • Assist in identifying patterns and themes within qualitative data to enhance reporting quality.
    • Apply thematic coding to qualitative data using AI tools as needed.
  • Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
  • Perform other duties as assigned.

EDUCATION:

  • Bachelors degree in business marketing market research statistics social sciences survey research or a related field is preferred.

EXPERIENCE:

  • 3 years of experience in a research operations or closelyrelated role is required.
  • Comprehensive understanding of data review research workflows or quality control principles is required.
  • Working knowledge of Qualtrics DisplayR SPSS and Ascribe (or similar text analytics tool) is preferred.
  • Candidates with equivalent combination of education and experience will be considered.

ADDITIONAL INFORMATION:

  • Exceptional attention to detail and commitment to errorfree work.
  • Strong organizational and time management skills with the ability to meet deadlines.
  • Ability to review work in accordance with standardized procedures templates and checklists.
  • Ability to exercise tact and candor in written and verbal communications to team member peers and leadership.
  • Experience with and willingness to further develop expertise in the mechanics of various survey programming and analysis tools including Qualtrics DisplayR SPSS and Ascribe.
  • Proficiency with general Office applications including Outlook Excel and PowerPoint.
  • Ability to work independently while maintaining alignment with broader team objectives.
  • Ability to apply logic and problemsolving to address challenges optimize programming and find efficiencies in work processes.
  • Commitment to upholding team values of accuracy efficiency reliability seamlessness service and technical mastery.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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