Senior Application Engineer
Senior Application Engineer
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Job Description
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.
Disability Accommodations
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national state local or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms privileges or conditions of employment because of a persons physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment please contact Rehlko is an equal opportunity/affirmative action employer
Why You Will Love this Job:
Technical Expertise:
Build strong technical knowhow on Curtis products and applications.
Maintain deep knowledge of product specifications industry standards and customer needs.
Drive standardization across offered solutions to optimize resources and time.
Collaborate with Curtiss Global Product Management team for updates and future rollouts.
PreSales and Application Support:
Provide presales technical support helping the sales team offer the right solutions for customer applications.
Build market intelligence on products applications and peripheral solutions such as motors batteries chargers telematics and autonomous systems.
Conduct competition analysis and comparisons sharing insights with product management teams.
Application Engineering and Development:
Provide handson technical support and guidance during system integration and validation phases.
Develop customerspecific applications for the markets Curtis serves.
Collaborate with Curtiss global application development team to align on engineering and development needs.
Learn and develop marketspecific solutions tailored to customer requirements.
PostSales Support:
Handle postsales customer services including troubleshooting and technical support.
Visit customers onsite to provide field service support and ensure timely issue resolution.
Warranty and Failure Analysis:
Provide technical support on warranty related topics to internal teams to ensure timely resolutions.
Support field failure investigations and collaborate internal and Curtiss global Failure Analysis (FA) team for rootcause analysis.
Support with details for 8D reports to minimize recurring issues and improve product reliability.
Customer Relationship:
Build strong relationships with all customers acting as a technical consultant on their issues.
Conduct online meetings and inperson visits for presales application support postsales service failure analysis and courtesy interactions.
Team Leadership and Development:
Lead and mentor a team of 45 engineers supporting various functions.
Foster a culture of technical excellence A customer service and customer focus within the team.
Plan training programs for self and team to ensure continuous learning and development in both soft and technical skills.
Collaboration and Documentation:
Coordinate crossfunctional collaboration with internal and external stakeholders.
Establish documentation for customer technical support application development service support and field failure analysis ensuring compliance with company policies and ISO requirements.
Develop and maintain technical support materials and training documentation.
About Us
Curtis proudly offers a rich history steeped in creativity and commitment to our associates and communities along with competitive benefits and PurposeCreating an energy resilient world for a better futureand Values: Curiosity Trust Pace and Excellence are important cultural components that shape the way we work and relate to one another. Learn more about Curtisat addition to the investment in your development Curtis offers a benefits package including a competitive salary health vision dental 401(k) with Rehlko matching and more!.
Curtis is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.Required Experience:
Senior IC
Employment Type
Full-Time
