Guest Services CoordinatorMailroom Clerk

We are seeking a Receptionist/Mailroom Clerk to join our Alpharetta team at IST Management! This is a direct hire full time position with IST Management with the opportunity for advancement into site management roles and beyond. Prior reception experience in any office environment is needed.

Schedule: Regular business hours MondayFriday 8:00AM5:00PM occasional overtime no nights no weekends!

Compensation: $17.00 $18.00 per hour DOE

Benefits:Medical Dental Vision STD LTD Life 401k Paid Time Off and Bonus Incentives!

IST Management Services is the fastestgrowing national facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management eDiscovery and Electronic Document Management services.

Amenities: Great working environment! FREE onsite parking! Evenings FREE!

The receptionist position will work with the onsite IST management team and customersto provide office support to employees and guests. Other responsibilities include:

• Greeting welcoming and directing visitors appropriately
• Maintain a safe and clean reception area by complying with procedures rules and policies
• Operate a telecommunication system by following instructions for office phone operation
• Perform various administrative tasks; Use Microsoft Office Word Excel and Powerpoint tools to create documents
• Attend and participate in meetings and events as needed; Coordinate reservations of managed meeting spaces; Assist with weekly associate moves
• Demonstrate strong communication organizational and customer service skills
• Follow policies and confidentiality dictations to safeguard data and information
• Operating mailing equipment
• Conference Room set up and breakdown
• Shipping & Receiving
• Responding to email
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Updating employee lists
• Pickup and deliver mail and parcels to customers
• Lift large bundles of mail overnight packages and shipments of paper
• Handle timesensitive material like confidential urgent packages
• Demonstrate flexibility in satisfying customer demands in a high volume production environment
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• Participate in crosstraining Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures
• Perform other tasks as assigned

Ideal candidates have prior reception experience are a team player and are willing to train! Other qualifications include:

• Authorization to work for any employer in the US high school diploma or GED required Preemployment drug screening required
• Professional appearance and demeanor; excellent communication skills
• Keyboarding and windows environment PC skills
• Ability to effectively work individually or in a team environment; competency in performing multiple functional tasks
• Ability to lift up to 30 pounds
• Willingness to crosstrain in services provided
• Must have access to reliable transportation

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment please let us know by informing our Talent Acquisition team at

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants regardless of disability or veteran status.