Pr User Experience Designer
Pr User Experience Designer
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a Principal UX Designer & Strategist to focus on an ecosystem of software app and ondevice UI platforms that deliver connected home and building experiences for our users and professional installers. You will be responsible for engaging key product managers & stakeholders partnering with crossfunctional teams and leading designers to create worldclass experiences at each step of the journey from install support and renewal. In this position you will collaborate with business marketing engineering and design colleagues on site and distributed globally. People who are successful in our environment have highly collaborative skills with an ability to communicate effectively at multiple levels in multidisciplinary teams. As a top candidate you will have the ability to drive vision and consensus on your projects. We value our people greatly and enable them to deliver achievable results against clear objectives.
Job Duties:
- Defining UX strategy and design
- Collaborating with business and product management leaders to improve customer experience while delivering on business goals and outcomes.
- Collaborating with hardware and software product teams to ensure the UX supports the endtoend customer needs for the product portfolio
- Leading designers across the team to deliver excellent customer experience.
- Providing a clear and consistent voice on endtoend UX design to project teams & stakeholders.
- Creating and executing usercentered designs for products and services that differentiate our brands in the marketplace around the world.
- Working with an interdisciplinary design team to create and constantly improve customer experience and impact.
- Model Resideos core values and behaviors.
Must Haves:
- 7 years experience in UX design and related work.
- Excellent communication presentation and negotiation skills.
- Excellent collaboration and teamwork attitude.
- Strong user experience design skills e.g. customer journey map experience diagramming task analysis workflow design service blueprint etc.
- Experience with observational user research ethnography insight and synthesis.
- Experience with design trends benchmarking forecasting and concept creation.
- Experience with project planning scoping and in a phasegate and/or agile environment
Nice to Have:
- Bachelors degree in design or related degree/equivalent experience.
- Strong experience and portfolio designing for userfocused experiences
- Experience translating analytics into actionable insights and design recommendations.
- Experience with usercentered design methods including user research usability testing iterative prototyping etc.
- Demonstrated experience successfully planning and executing projects and leading design teams.
- Experience in Service Design in order to help define and drive backofstage processes and technology to support the customer facing experience.
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Employment Type
Full-Time
