Program Coordinator
Program Coordinator
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Job Description
Company Description
Recognized by Forbes as one of the fastestgrowing private companies in the United States Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right not a privilege. As such we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model we empower solar sales professionals and solar installation companies with access to our proprietary design platform financing customer management system logistics and project management. Our #1 focus is a phenomenal experience for our customers and partners evidenced in our industryleading Net Promoter Score.
Our employees are our most valuable resource. Palmetto has a promotefromwithin culture for talent development. We offer excellent benefits such as unlimited vacation/PTO medical dental and vision coverage parental leave and retirement plans.
Skills Required:
- Proficient Spanish language speaker preferred able to read write and communicate effectively in Spanish
- Highly detailoriented able to manage large volumes of data and documents with accuracy and attention to detail.
- Strong organizational skills ability to manage multiple tasks and prioritize responsibilities efficiently.
- Techsavvy proficient with multiple digital platforms and tools or ability to learn including:
- Excel and Google Sheets (data entry and data management)
- Various online portals LightReach Department of Energy (DOE) Aurora
- Various solar CRMs (ClickUp Smartsheet etc)
- Problemsolving abilities able to identify discrepancies in data and troubleshoot issues (such as tracking down missing documents/data or responding to DOE rejection notices)
- Effective communication able to communicate with installers and internal team members to gather information troubleshoot issues and ensure smooth program operations.
Responsibilities:
- DOE Portal Updates: Upload documents and update data fields and statuses in the DOE portal based on information found in the LightReach portal shared Google Sheets and automated reports.
- Data Entry: Export data files for bulk uploads to DOE portal and complete quality checks to ensure accurate data and successful uploads. Manually enter data where required.
- Document Management: Download documents from the DOE portal and upload them into shared Google Drive folders (approval/rejection notifications project status exports). Download documents from the LightReach portal and save using standard naming conventions. Extract PDF pages to save separately or compress PDF files as needed.
- Document Quality Control: Review uploaded documents for completeness PostActivation PTO Notifications and approve the upload in the LightReach portal
- Installer Assignment: Manually assign new beneficiaries to installers in the DOE portal
- Installer Inquiries: investigate installer inquiries relevant to any data found in the DOE portal
- Data CrossVerification: Crossreference data between the DOE portal EPC CRMs Google Sheets and Source of Truth tracker to ensure everything matches and investigate any discrepancies
- General Program Support: Provide additional support to the program team as needed such as providing admin support for invoicing and accounting needs.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications merit and business need. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or any other status protected under federal state or local law.
For more about our Privacy Policy visit: Experience:
IC
Employment Type
Full Time
Key Skills
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