Enrollment Specialist 1107
Enrollment Specialist 1107
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USD 35464 - 35464
1 Vacancy
Job Description
Required Qualifications:
- Associate degree
- Six 6 months of experience
Key Responsibilities:
- Proactively inform and assist with general inquiries and enrollment processes via phone email chat and in person in a timely and efficient manner with a high level of customer service at all times.
- Ensure an efficient experience for students with completion of required forms and documents resolving registration issues processing administrative changes review transcripts request documentation process reinstatements and withdrawals and resets student passwords.
- Demonstrate knowledge regarding applicable Department / College and State / Federal regulations policies and procedures relating to the enrollment process appeals graduation scholarships and other general knowledge necessary to communicate with the public (students parents staff and faculty).
- Maintains accesses inputs and retrieves data from the college departmental and external databases.
- Attends staff meetings to exchange information and professional seminars and/or conferences to improve professional skills.
- Assists other departments as necessary when assigned on any campus.
Knowledge Skills & Abilities:
- Must have good customer service skills
- Be proficient with Microsoft Office and other computer software programs
- Commitment to delivering a high level of customer service
- Ability to multitask while maintaining a positive attitude
- Must have strong organizational skills as well as effective oral and written communication
Veterans Preference Information:
This position is eligible for Veterans Preference pursuant to Chapter 295 of Florida Statutes. Preference will be given to eligible veterans and their spouses in accordance with the statute and requires the applicant to submit eligible documentation such as a DD214 (or equivalent). If you are submitting a copy of a DD214 please ensure the social security number and date of birth is redacted and/or removed.
This position requires a criminal background screening.
If a reasonable accommodation is needed to participate in the job application or interview process please contact Human Resources ator email .
Daytona State College is an Equal Opportunity/Equal Access Employer. Click hereto view the Colleges statement of nondiscrimination.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
