Academic Quality Officer Resolutions
Academic Quality Officer Resolutions
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£ 31933 - 37611
1 Vacancy
Job Description
UCFB are looking for an Academic Quality Officer (Resolutions). This is a temporary position covering Maternity Leave.
The Academic Quality Department plays a key role in maintaining the Institutions academic quality standards and is also the administrative focus for student complaints. The post holder will use their academic quality knowledge and experience to coordinate and provide high quality and well informed support for the Institutions complaints and misconduct processes and procedures.
Key Tasks
Acting as the Institution complaints and misconduct coordinator for:
Student complaint cases
Student misconduct and disciplinary cases
Academic misconduct cases
Fitness to Practice cases
Acting as the first point of contact for students staff or external stakeholders with questions / seeking support in relation to complaints and misconduct policies and procedures
Providing the highest standard of case work organisation and administrative support ensuring procedural compliance with the appropriate Institution and/or validating partner regulations.
Working closely with colleagues across Registry Departments to ensure that where appropriate case outcomes are recorded on the Institutions student records system.
Supporting the Head of Department (Academic Quality) as required with any cases that proceed to appeals stages and / or onwards to the Office of the Independent Adjudicator (OIA).
Creating and maintaining quick and easy online guides for students and staff to support understanding and compliance with the complaints and misconduct policies and procedures.
Identifying requirements for further guidance and training and working with senior colleagues within the Academic Quality Department and validating partner/s to:
develop and deliver training workshops
source external training materials and advertise them appropriately to staff
Please see Job description for further details and Person specification.
The Organisation
University Campus of Football Business (UCFB) is a leading destination for degree courses in the sports and football industry. UCFB prides itself on providing students with stimulating curriculum in a unique environment at iconic campuses in London Manchester and Miami.
UCFB provides innovative football and sports courses at undergraduate postgraduate and executive education levels which are tailormade to give students and industry professionals alike the best possible chance of a successful career.
Since 2011 UCFBs purpose is to provide diverse experienced bestinclass graduates to the football and sports industries equipping the current and future diverse leaders of the global sports industry with the skills knowledge and network to take the world of sport to continually new heights.
The Benefits
Benefits
30 days annual leave and bank holidays
Christmas closure and birthday leave
Life assurance
Flexible & hybrid working opportunities
Staff
events
Enhanced parental leave and sick pay
24/7 employee assistance programme
Ride to work
scheme
CPD and learning & development
Enhanced Occupational Sick Pay
Free Eye Tests & VDU Glasses
Bereavement Leave/Time off for Dependants
Documents
Required Experience:
Unclear Seniority
Employment Type
Temp
