Open Jobs Services Manager Stores 264744
Open Jobs Services Manager Stores 264744
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Job Description
At Sephora Canada were passionate about finding and sharing beauty in the world. Our constant innovation our ability to see and lead trends and our focus on providing an outstanding customer experience make us the mostloved beauty community and top of mind for every Canadian. We find beauty in our communities in our differences our experiences and in the spirit of our employees.
Job ID: 264744
Store Name/Number: ABEmerald Hills 1572
Address: 700 Emerald Drive Box E Edmonton AB T8H 0P5 Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Youll love working here
As Services Manager Stores you will be responsible for managing all services classes and events in a specific Sephora store location. You will support in all servicerelated areas such as the Beauty Skincare and Fragrance Studio (as applicable) and classes within the store.
- Beauty Studio Management. Manage the daily operations at the Beauty Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator Beauty Studio are adequately trained to effectively manage the Studio and drive services on a daytoday basis.
- Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated instore experience.
- Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services while ensuring client checkin process is efficient.
- Event Management. Manage all instore events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
- Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
- Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients onstage.
Wed love to hear from you if
- You have two to four years experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
While at Sephora youll enjoy
- The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
- The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
- The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.
Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
Required Experience:
Manager
Employment Type
Full-Time
