BOTTEGA VENETA Fixed-term Client Advisor May to September Ibiza

Summary

Job Description

We are currently seeking a Fixedterm Client Advisor from May to September who will report to the Store Manager as part of our dynamic team in Ibiza.

How you will contribute

• Finalize sales targets achievements in line with company strategy
• Use effective selling techniques to maximize the business potential of the stores
• Contribute to build team working sharing information and best practices
• Collect and update customer information to ensure an efficient use of CRM and Client Book
• Uphold respect of the company standards and procedures
• Keep stock info updated and follow storeto store transfer request procedures
• Cultivate customer relationships
• Deliver excellence in customer service in alignment with the company standards

• Performs with energy and passion
• Is proactive and flexible gives useful ideas for everyday activities.
• Efficiently manages time to accomplish the tasks assigned
• Is goals oriented improves KPIs and effectively closes sales
• Represents Bottega Veneta Brand image
• Understands luxury the collections and fashion trends
• Is knowledgeable and curious to discover something new on several topics (art photography cultural events)
• Has an informal genuine and conversational approach
• Creates an engaging and emotional client experience offering the bestinclass service in line with Bottega Veneta Client Journey
• Is connected and able to build and maintain a diversified client portfolio
• Embraces the clienteling culture of building strong and longterm relationship with clients
• Is able to understand what clients like and want
• Curates the collection with a personalized approach
• Works on silhouettes brings alternative items to get clients to discover more about the collection
• With the creative vision in mind confidently advices clients as to how they can style the pieces
• Is able to provide more solutions to clients in terms of sales channel offered embracing new technologies
• Has a positive approach contributes to teamwork adapts to different personalities seeks support from and provides support to colleagues
• Knows and applies company policies procedures and guidelines
• Keeps the stock tidy knows and monitors stock deliveries and availabilities
• Communicates in a timely manner outofstock merchandise and any other useful information

Who you are

• Excellent customer and service attitude and high flexibility to adapt to several types of customers
• Sales experience preferably in fashion & luxury contexts
• Excellent communication and empathic skills
• Commercial results orientation
• Good team player
• Multitasking flexible
• Capacity to work in a fast moving dynamic and stressing environment
• Embraces the Brand and openly expresses being mindful of brand aesthetic and vision
• A good understanding of fashion art and luxury
• Pays attention to details and strives to meet quality luxury standards
• Solution orientated
• Is open to feedback
• Has a learning attitude is personally committed to continuously improving performance
• Fluent in Spanish and English

Why work with us

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms gender age nationality culture religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates regardless of their background.

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