Virtual Sales Manager US 603923

Additional Location(s):USMAMarlborough

Diversity Innovation Caring Global Collaboration Winning Spirit High Performance

At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and highperforming employees tackling some of the most important health industry challenges. With access to the latest tools information and training well help you in advancing your skills and career. Here youll be supported in progressing whatever your ambitions.

About the role

The Virtual Sales Manager will be responsible for the development and leadership of a worldclass virtual sales organization supporting Boston ScientificsUrology products. This role will contribute to the development implementation and of Virtual Sales objectives. You will coach and develop staff for future advancement monitor key performance indicators and make recommendations for improvements in the future.

Key Responsibilities

• Provide coaching and direction on the daily activities of the Virtual Sales team. Manage all aspects of the Virtual Sales team drive to achieve incentive objectives.
• Establish support and lead a positive diverse high performing and inclusive team culture.
• Design implement and maintain procedures for customer targeting sales process follow up work and closing business including new customer segments and customers who purchase products used in Urology.
• Maximize employee satisfaction and retention.
• Manage team of Virtual Sales Reps including recruiting hiring performance management talent development career progression etc.
• Drive the desired results to achieve a competitive advantage through ongoing evaluation of performance and processes.
• Monitor and drive excellence in customer service utilize observations analysis and trending to identify organizational areas of opportunity and efficiencies.
• Continually evaluate improve and implement changes to assure customercentric departmental focus.
• Deal with escalated customer queries complaints and provide a high level of customer satisfaction as measured through customer metrics.
• Manage customer escalation internal escalation meetings and reporting.
• Provide personal development plans and performance reviews on a timely basis.
• Interface with; external customers sales marketing and other internal functions.
• Foster close working relationships between the traditional field sales teams and the virtual sales organization. Accelerate effectiveness of territory planning.
• Seek opportunities to drive disposable and capital purchases upgrades and service as appropriate.
• Lead strategic projects or initiatives within the traditional sales virtual sales or sales operations functions.
• Work closely with Virtual Sales COE to ensure digital infrastructure in place to meet the teams needs across data process and engagement platforms.

Key Qualifications

• Bachelors degree plus 6 years of related work experience or an equivalent combination of education and work experience.
• At least 2 years leadership or supervisory experience
• Direct Virtual Sales or Sales experience
• Detail Oriented with strong organizational skills
• Proficient technical aptitude with computer technology and devices (e.g. Microsoft Office iPad apps etc.

Preferred Qualifications

• Resultsoriented with a track record of success and an ability to drive results in a matrix environment
• Selfmotivated disciplined selfstarter with an ability to work independently
• Expertise in identifying opportunities and growing an assigned territory
• Ability to adapt quickly to change and work effectively on various assignments
• Good organizational and planning skills strong attention to detail and accuracy
• Strong communication skills including verbal written presentation interpersonal and active listening skills
• Clear articulate and grammatically sound speech
• Excellent rapport building skills

Requisition ID:603923

Minimum Salary:$0

Maximum Salary: $0

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) see vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training pertinent education including licensure and certifications among other relevant business or organizational needs. At BSC it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for nonexempt (hourly) nonsales roles may also include variable compensation from time to time (e.g. any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt nonsales roles may also include variable compensation i.e. annual bonus target and longterm incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives create value for our customers and support our employees and the communities in which we operate. Now more than ever we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

So choosing a career with Boston Scientific (NYSE: BSX) isnt just business its personal. And if youre a natural problemsolver with the imagination determination and spirit to make a meaningful difference to people worldwide we encourage you to apply and look forward to connecting with you!

At Boston Scientific we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion equality and opportunity for all. By embracing the richness of our unique backgrounds and perspectives we create a better more rewarding place for our employees to work and reflect the patients customers and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy the Company will continue to take steps to assure that recruitment hiring assignment promotion compensation and all other personnel decisions are made and administered without regard to race religion color national origin citizenship sex sexual orientation gender identify gender expression veteran status age mental or physical disability genetic information or any other protected class.

Please be advised that certain US based positions including without limitation field sales and service positions that call on hospitals and/or health care centers require acceptable proof of COVID19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company you will be expected to meet the ongoing requirements for your roles including any new requirements should the Companys policies or protocols change with regard to COVID19 vaccination.

Among other requirements Boston Scientific maintains specificprohibited substancetest requirements for safetysensitive positions. This role is deemed safetysensitive and as such candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.