Clinical Customer Service Rep 651189
Clinical Customer Service Rep 651189
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Salary Not Disclosed
1 Vacancy
Job Description
Join a fantastic global healthcare organization!
Employee and Dependent Tuition Assistance
Career growth and development
Affordable and comprehensive benefits package
Position Summary:
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients families visitors and healthcare team members in patient care units. TheClinical Customer Service Representative also provides a broad spectrum of customer support services to medical nursing and administrative staff by performing various unitspecific activities to meet unit department and institutional needs.
Shift:Rotating Shift Day/Evening 7:00 am 3:30 pm 7:00 am 7:30 pm 11:00 am11:30 pm 3:00 pm 11:30 pm. 36 hours per week andevery other weekend and holiday
Education/Work Experience:
- HS Diploma or equivalent one year of college credit preferred.
- Minimum of six months experience in healthcare or office setting.
- Strong customer service experience in a highvolume work setting (i.e. call center guest services reception etc. preferred.
***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum17.28per hour Maximum20.06per will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and wellbeing of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drugfree workplace employers.
Employment Type
Full-Time
