InterpretationTranslation Assistant
InterpretationTranslation Assistant
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Job Description
Interpretation/Translation Assistant
Vacancy posting Competition #Interpretation/Translation Assit
The InterCultural Association of Greater Victoria (ICA) is an awardwinning settlement agency that for more than fifty years has helped ensure that immigrants have a strong sense of belonging worth identity and are valued contributing members of the community. Together with our trusted community partners donors and volunteers ICA provides innovative solutions to the challenges faced by newcomers and services that range from mentoring immigrant entrepreneurs to clinical counselling supports ensuring that our community including immigrants thrive and prosper.
The parttime partial year Interpretation/Translation Assistant will be responsible for ensuring timely and accurate support for ICAs feeforservice interpretation and translation program through a centralized cloudbased platform. This role ensures the timely coordination of interpretation and translation requests provides customer service to internal and external customers supports data tracking and contractor communication and helps maintain service quality and efficiency. Serves all individuals including BIPOC LGBTQIA2 and those with diverse abilities. Reports to the Social Enterprise Coordinator.
What you will bring to the role:
Minimum Grade 12 or diploma in administration or related discipline (business
administration office management/administration) or combination of education training and experience.
Demonstrated entrepreneurial mindset and strong business acumen within the ability to identify assess and operationalize opportunities for sustainable revenue generation within a nonprofit context.
Proven ability to effectively navigate and utilize IT systems software and hardware to streamline workflows troubleshoot issues and enhance productivity backed by demonstrated experience or training.
Experience within high volume interpretation/translation transactions.
Three years work experience within social services nonprofit and/or multicultural
environment.
Proven ability to effectively navigate and utilize IT systems software and hardware to streamline workflows troubleshoot issues and enhance productivity backed by demonstrated experience or training.
Strong technical proficiency in leveraging workplace technology to improve efficiency collaborate with teams and adapt to emerging tools and methodologies to serve clients effectively and on time.
Essential skills:
o Internet research and navigation
o Demonstrable use of MS Office products including Outlook Word Excel PowerPoint Teams SharePoint and any other productivity software that supports the automation of processes and workflows.
o Basic graphic design (create posters and social media posts)
o Social media management (understanding of Facebook Instagram LinkedIn Twitter)
o Basic project management and team communication tools (Google Drive MS Teams One Drive Zoom)
o Database management (iCare CRM OCMS CARMIS)
o Understanding of best practices of cybersecurity for data protection phishing prevention and secure system use.
o Knowledge of Artificial Intelligence technology cloud computing and cybersecurity (ChatGPT)
o Problem solving techniques
Data Analysis and Reporting:
o Experience in using tools like Excel (advanced functions pivot tables) CRM queries or Power BI to analyze data and generate reports.
o Automation & Workflow Optimization: Familiarity with macros scripting (e.g. VBA Python) or automation tools like Power Automate to improve efficiency.
Experience working with persons from a wide variety of cultural and ethnic backgrounds is preferred.
Experience working with immigrants and refugees and understanding of immigration and refugee issues.
Proficiency in a settlement and/or resettlement language preferred.
Occasional travel to locations in other parts of British Columbia and/or Canada for purposes like professional development networking or conferences may also be required.
Some work outside of regular office hours including evenings and weekends will be required. Flextime schedules will be made to accommodate nonregular work hours.
ICA compensates for overtime hours with time in lieu.
A passion for helping others and a positive mindset.
As a condition of hire a current clear criminal record check including vulnerable populations check and proof of WHMIS training is required.
Additional assets we value:
Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
A valid BC drivers license and access to a car would be an asset.
What we will provide in return:
A purposedriven organization where innovation and ideas are valued everyone has a voice at every level of the organization.
The opportunity to use your unique knowledge and skills for purposeful work that will make a positive impact in peoples lives and our community.
A passionate and diverse team to work with and learn from with a professional development fund to support your growth.
An inclusive workplace that welcomes all perspectives and is dedicated to do their part in true and lasting reconciliation with Indigenous communities.
Contract duration: until November 30 2025.
Compensation and hours: This position starts at $27.61 per hour working a maximum of 14 hours per week and requires union membership.
Location: #102 808 Douglas Street Victoria BC
Application Information: This is a Job posting under Article 24 (Promotion and Staff Changes). Only shortlisted applicants will be contacted. Please apply with your resume and cover letter (in pdf. format) noting relevant qualifications and experience to the Manager of People and Culture via email to Quote Competition #Interpretation/Translation Assit in the subject line.
This position will remain open April 23 2025 at 4:00pm but review of resumes will start immediately so do not delay in applying. We look forward to learning about what interests you about this position.
ICA strives to create a team that is as diverse as the clients we serve and strongly encourages people who are Black Indigenous and People of Colour people from the LGBTQ2 community and those with diverse abilities to apply. If you require accommodation in the recruitment process or have questions please let us know by contacting us at
We acknowledge the Coast Salish Peoples on whose territories we do our work to support immigrants and refugees. We are grateful to work and live here and we honour the Nations who have always cared for these lands waters and air and continue to do so today.
Please visit our careers page to see more job opportunities.
Employment Type
Part-Time
