Senior Salesforce Business Systems Analyst
Senior Salesforce Business Systems Analyst
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Job Description
About Zscaler
Serving thousands of enterprise customers around the world including 40 of Fortune 500 companies Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the worlds largest security cloud Zscaler accelerates digital transformation so enterprises can be more agile efficient resilient and secure. The pioneering AIpowered Zscaler Zero Trust Exchange platform which is found in our SASE and SSE offerings protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Named a Best Workplace in Technology by Fortune and others Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fastpaced and collaborative and you are passionate about building and innovating for the greater good come make your next move with Zscaler.
Our Engineering team built the worlds largest cloud security platform from the ground up and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint the team has made us and our multitenant architecture todays cloud security leader with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects software engineers security experts and more who are enabling organizations worldwide to harness speed and agility with a cloudfirst strategy.
Were looking for an experienced Senior Salesforce Business System Analyst to join our IT Business Apps team. Reporting to the Director CRM & PRM Applications youll be responsible for:
- Capturing requirements from users requirements may pertain to implementation of SFDC Sales Cloud Experience Cloud
- Defining and lead requirements for Sales/Experience Cloud translate them into designs and manage design activities and deliverables
- Collaborating with teams to deliver solutions support UAT and drive system enhancements for deal registration partner portals and distribution channels
- Creating business processes analyze workflows define requirements and design data models. Document solutions with detailed business and technical information
- Collaborating with Salesforce Business Analysts and developers to address risks troubleshoot production issues and resolve operational challenges
What Were Looking for (Minimum Qualifications):
- 6year of IT experience in complete software development life cycle process including System Analysis Design Testing Implementation and Documentation
- Minimum 5 years of experience on Sales Cloud and Experience Cloud platform and must have handson experience
- Experience in driving system implementation agile project management and data flow best practices knowledge
- Experience on implementing top of the funnel processes such as lead management account management and partner relationship management
What Will Make You Stand Out (Preferred Qualifications)
- Experience consulting driven solution approach and must have analytical and data driven skills
- Available 24x7 to support the businesscritical production issues when necessary
- Experience Cloud Certification (or) Experience Cloud implementation experience
#LIHybrid
#LI RG
At Zscaler we believe in innovation productivity and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team and a culture where everyone belongs.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- Inoffice perks and more!
By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal state and local pay transparency rules. For additional information about the federal requirements click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancyrelated support.
Required Experience:
Senior IC
Employment Type
Full Time
