Automotive Service Writer - Bob Howard Nissan
Automotive Service Writer - Bob Howard Nissan
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1 Vacancy
Job Description
Overview
Bob Howard Nissan is looking for anExperienced Automotive Service Writer/Advisorto join ourgrowing and successful team!
We offer...
- A True Four Day Work Schedule
- Market Leading Pay based on experience Plus Bonuses
- A Great Working Environment with the Latest Equipment
- Structured Selfpaced and paid Training Opportunities Leading to Manufacturer and Group 1 Recognition
- Pinnacle Awards Program
- Health Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
Responsibilities(include but are not limited to):
- Meet and greet service customers promptly in a professional and courteous manner.
- Inspect vehicle and refer to service history to accurately identify and verify customers service needs.
- Provide leadership to your team.
- Promote the sales of appropriate services parts and accessories by thoroughly understanding the product and associated service requirements.
- Provide accurate cost and time of completion estimates for the services recommended communicate and get proper authorization from customers.
- Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the costestimate promised time of delivery or recommended services.
- Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
- Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct postrepair follow up.
- Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
- Meet requirements of the state and federal law for automobile repair and consumer protection.
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers coworkers and vendors.
Qualifications (include but are not limited to):
- 2 YEARS experience as a Dealership Service Advisor is required.
- CDK/ADP Dealer Services Experience a plus.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
- Great attitude with highenergy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- Outstanding communication skills in both verbal and written.
- Strong desire to help people
- Leadership goals
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment great benefits and ongoing training and support. If you are in alignment with our values of integrity transparency professionalism teamwork and respect now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!
*All applicants must pass preemployment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer.
Qualifications
Employment Type
Full-Time
