Housing Office Assistant
Housing Office Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Salary/Position Classification
- $15.00 hourly NonExempt (Eligible for overtime)
- 20 hours per week
- 100 Remote Work Availability: No
- Hybrid Work Availability (requires some time on campus): No
Purpose of Position
This is a parttime nonbenefited position. Only UND students are eligible to be hired in this position.
Housing Office Assistants play a key role in creating a welcoming and helpful environment for all students families and visitors who interact with the Housing & Residence Life Office. This position focuses on delivering exceptional customer service in person over the phone and through email. Office Assistants support daily operations by helping students with housing questions coordinating checkin appointments and assisting with checkout documentation. Additional responsibilities include general office tasks such as scanning documents organizing spreadsheets sorting mail making copies typing entering work orders and supporting various projects as needed. This role is ideal for students who are organized detailoriented and passionate about creating a positive experience for others.
Duties & Responsibilities
- Greet and assist students families and visitors in a friendly and professional manner
- Respond to inquiries via phone email and in person with accurate information and a focus on excellent customer service.
- Create and update spreadsheets for office tracking and reporting
- Demonstrate effective critical thinking through problem solving prioritization and communication.
- Ability to complete daily administrative tasks as assigned
- Maintain confidentially and uphold housing policies and procedures
- Contribute to a positive teamoriented office environment
Required Competencies
- Must maintain strict confidentiality in compliance with FERPA and other privacy standards
Strong communication skills and reliability are essential for success in this role
High attention to detail is required to complete tasks accurately and efficiently
Proficiency in Microsoft Office programs (e.g. Word Excel Outlook Teams) is necessary
Employment is contingent upon successful completion of a criminal background check
Minimum Requirements
- A valid drivers license is required for completing deliveries and running office errands
- Must be able to lift and carry items up to 25 pounds
- Must be willing to wear provided uniform (shirt) during scheduled shifts
- Successful completion of a Criminal History Background Check
In compliance with federal law all persons hired will be required to verify identityand eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.
Preferred Qualifications
- Previous experience in customer service and/or office settings
- Lived in UND Housing & Residence Life for at least one semester
- Availability to work during key office hours (MondayFriday 8:00 a.m. 2:00 p.m.
- Willingness and ability to work during academic breaks and summer months
- Preference given to candidates seeking longterm employment (more than two semesters)
To Apply
For full consideration applications must be received by the closing date and include the following materials:
Application
Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota the North Dakota University System or any other North Dakota State agency. If so include which agency/department as well as how many hours you work a week.
Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume cover letter reviews and interview preparation. Please schedule an appointment through Hawk Central or email us at
Employment Type
Student
