Customer Care Specialist - Spanish Bilingual
Customer Care Specialist - Spanish Bilingual
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
$1.50/hour differential for Spanish Speaking Bilingual Fluency
Call Center experience required.
Were currently seeking aSpanish Bilingual Customer Care Specialistto join our HQ team.
Our Spanish Bilingual Customer Care Specialist will provide outstanding customer service process customer comments feedback and support the Mister Car Wash key customer loyalty programs.This position is a fastpaced highvolume role that offers an outstanding opportunity to enter our Headquarters Support Team. The Specialist will maintain a positive attitude while fielding inbound calls handling any issues related to customer service and support overall account maintenance.
What you will do:
- Answer and respond to customer phone calls emails and field requests professionally and timely
- Research and resolve customer issues and follow up when necessary and appropriate
- Fulfill requests for information and maintain account changes
- Process customer comments and feedback
- Perform data entry and database maintenance functions
How you will shine:
- Proficiency in BOTH English and Spanish
- Team oriented with a positive attitude and willingness to learn
- 2 years of customer service or retail experience
- Availability to participate in extended hours and weekend shifts
- Juggling multiple projects providing solutions and having a positive impact on the team
- Proficiency in MS Office Suite and Customer Care tracking software preferred
What motivates our team:
- Excellent Benefits including medical vision dental PTO 401k etc.
- Career Progression with a high growth publicly traded company.
- Employee Stock Purchase Plan (ESPP) offered after 6 months of employment.
- Modern office space in the heart of downtown Tucson.
- Onsite Fitness Gym and Bike Share.
- Employee Game Room and Lounge.
- Free Unlimited Wash Club Membership.
Mister Car Wash provides equal employment opportunities to all employees and applicant for employment without regard to race color religion sex national origin age disability or genetics. We participate in the EVerify system nationwide.
Other details
- Job FamilyCustomer Care
- Job FunctionCustomer Care
- Pay TypeHourly
Required Experience:
Unclear Seniority
Employment Type
Hourly
