Field Serv Eng 298765
Field Serv Eng 298765
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Job Description
This is Worldline.
Worldline helps businesses of all shapes and sizes to accelerate their growth journey quickly simply and securely. We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.
The Opportunity
We are seeking a dedicated Field Service Engineer to join our dynamic team across Belgium. This role requires a skilled technical professional with strong interpersonal skills capable of providing exceptional customer service while working independently and collaboratively with local teams. You will be responsible for the installation maintenance and repair of technical equipment ensuring optimal performance and customer satisfaction.
DaytoDay Responsibilities
- Installation and Configuration:Install and configure equipment and systems at customer sites according to specifications and client needs.
- Maintenance and Repairs:Perform regular maintenance troubleshooting and repair of technical equipment to minimize downtime and ensure optimal functionality.
- Customer Support:Act as the primary contact for clients providing technical assistance addressing inquiries and guiding them on equipment use and maintenance best practices.
- Documentation:Document all service activities report technical issues and provide detailed feedback to internal teams to enhance products and services.
- Collaboration:Work closely with engineering and sales teams to relay customer feedback and assist in resolving technical challenges effectively.
- Continuous Improvement:Remain proactive in seeking new methods and processes to improve service delivery and enhance customer satisfaction.
Working Conditions
- The position is structured around a fourday workweek:
- Monday:8:30 AM 6:00 PM
- Tuesday:8:30 AM 6:00 PM
- Wednesday:8:30 AM 5:30 PM
- Saturday:8:30 AM 5:00 PM
Who Are We Looking For
We are looking for proactive individuals with a passion for technology and a customerfirst attitude. Ideal candidates will demonstrate strong problemsolving abilities and a commitment to delivering quality service. In practice this means:
- Technical degree or relevant certification in engineering or technology.
- Fluent in both languages French and Dutch.
- Familiarity with Windows environments and Microsoft Office applications (Excel PowerPoint Word Outlook).
- Strong ability to work autonomously while also thriving in a teamoriented environment.
- Flexibility and a proactive approach to problemsolving and service delivery.
- Commercial acumen and the ability to identify customer needs.
- A valid Type B driving license.
- Excellent customer orientation and communication skills.
- Previous experience in troubleshooting testing and servicing technical equipment is a plus.
Perks & Benefits
At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:
- Be part of a company guided by a strong purpose to do good and recognized as top 1 of the most sustainable companies in all sectors worldwide.
- Work with inspiring colleagues and be empowered to learn grow and accelerate your career
Shape the evolution.
We are pushing towards the next frontiers of payments technology and we look for big thinkers to join our journey. People with passion cando attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. And with our empowering culture strong technology and extensive training opportunities we help you accelerate your career. Wherever you decide to go. Join our global team of over 18000 innovators across 40 countries and shape a tomorrow that is yours to own.
Learn more about life at Worldline at
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.
Employment Type
Full-Time
