Insurance Claims Operator

At Ayvens progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.

Looking forward to a new challenge Join our Insurance department as an Insurance Claims Operator!

Your responsibilities

As an Insurance Claims Operator you will be part of our Insurance department working closely with our partners and clients. You will be responsible for a large variety of tasks:

• You will analyze and handle damage declarations together with your colleagues (average of 15 declarations a day).
• You will be responsible for every file from A to Z and ensure the necessary change/adjustment to every case.
• As an experienced Claims Handler you will determine the responsibility and transfer the case to the insurer in charge.
• You will control that every administrative step has been taken accurately.
• You will coordinate various phonecall and email contacts with your client and keep them informed at every step.
• You will be in close contact with internal and external experts brokers insurers fleet managers and any others suppliers.

Who are we looking for

• You have a Bachelor in Insurance Finance Law or any related topic.
• You have a professional experience in the same function for at least 2 years at a Leasing Insurer or a Broker in B2C or B2B.
• You are fluent in French and/or Dutch and proficient in English.
• Your analytical skills and logical reasoning are your key assets.
• Autonomous you can work easily with strict deadlines and define priorities.

What do we offer

With ALD Automotive and LeasePlan coming together we set out to become the leading global sustainable mobility player. Were turning mobility into more than a destination: were making it a great experience. Thats why we need people who make the difference.

We are giving it the best to support our colleagues realizing their full potential with lots of trainings providing firm talent development plans and offering fair compensation and benefits.

We welcome fresh ideas innovation and feedback. We want you to grow with us! All of this while encouraging a healthy work/life balance among other things through flexible hours and the possibility of homeworking several days a week.

So are you ready to join us on this exciting journey Buckle up this could be the (work)ride of a lifetime.

Why Ayvens

With over 3.4 million vehicles managed across more than 42 countries we provide fullservice leasing flexible subscription services fleet management services and multimobility solutions to customers of all sizes including large corporates SMEs professionals and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry we are wellpositioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technologyenabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our strategy. In everything we do were guided by the principles of authenticity curiosity commitment and collaboration. We aim to foster an organisation thats diverse in people and ideas where everyone can thrive and be themselves no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates news and insights.

*ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.