Administrative associate - Clinic 47620
Administrative associate - Clinic 47620
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Job Description
Description
Location: 600 de Maisonneuve Boulevard West Montreal
Status: Full time 375h/semaine
Schedule: Monday to Friday between 7:00 AM and 5:00 PM Depending on operational needs
Create exceptional customer experiences for our patients.
Join our team
Our preventive medical clinic is looking for an administrative associate who will be a good fit for our dynamic and professional team. We offer a pleasant work environment focused on customer service and listening to our patients needs. The reception desk represents the clinics image and reflects the customer experience that our visitors can expect. We want to offer a pleasant customer experience and ensure that our patients are seen as promptly as possible.
The impact youll make and what well accomplish together
As an administrative associate your core mission is to provide impeccable customer service. We count on our front desk team to welcome our patients enthusiastically help them to navigate the various aspects of their visit and provide a friendly conclusion as they leave. Our administrative associate must have an outgoing personality be able to perform multiple tasks simultaneously and work with a variety of software systems and tools.
Heres how
- Greet patients in a pleasant and professional manner at the reception
- Respond to calls from inside the clinic
- Provide candidates with various forms to fill out before meeting with healthcare professionals and ensure that everything is properly filled out before allowing them to leave
- Accept payment from patients close and balance the cash drawer at the end of the day
- Work in close collaboration with the coordinator to ensure that operations run smoothly and to keep appointments on schedule
- Take the necessary steps with your supervisor to try to respond to all types of patient requests
- Stand in for the coordinator as needed
- Responsible for opening and/or closing the reception area for the occupational clinic
Qualifications
Youre the missing piece of the puzzle
- Minimum of 2 years as an administrative associate or in customer service
- Computer knowledge (Windows)
- Bilingualism is essential
- Strict observance of the confidential nature of patient information
- Strong sense of organization and professionalism
- Able to manage stress and show initiative; cheerful diligent and punctual
- Professional presentation and interpersonal skills are essential
Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients suppliers candidates external partners etc.; interact in English with internal parties (colleagues internal partners stakeholders etc.; and work with IT tools whose interface is only accessible in English as part of this positions main responsibilities given its provincial scope.
By applying to this role you understand and agree that your information will be shared with the TELUS Group of Companies Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
#INDTH budget
Required Experience:
IC
Employment Type
Full-Time
