Supervisor Special Events Howl-O-Scream - Busch Gardens Tampa
Supervisor Special Events Howl-O-Scream - Busch Gardens Tampa
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Job Description
SEASONAL POSITION
Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!
This is a Seasonal role employment dates will align with Busch Gardens Tampas HowlOScream event.
Compensation Rate: $17/hour
Basic Requirements:
If you are an Active Part Time employee applying for this role be sure to select Part Time for your desired status on the next screen. All new applicants and Active Seasonal employees should select Seasonal.
Must be at least 18 years old
Must be able to obtain a valid driver license with proof of insurance and able to meet SEA driving guidelines.
Must be able to work a flexible schedule/hours based on business need to include opening mid and closing shifts nights weekends and holidays
College Degree (preferred) theater or related field equivalent experience in theater or entertainment related discipline
Minimum 2 years practical Stage Management experience or a similar combination of management or leadership experience preferred
Knowledge of entertainment events and logistics including but not limited to basic audio systems basic theatrical lighting theming signage and decor
Display proficiency with MS Office: Word Excel PowerPoint.
Must have excellent organizational problem solving and planning skills with the ability to handle multiple projects and tasks simultaneously. Able to work under pressure and direct personnel under ambiguous or uncertain stressful conditions.
Possess excellent interpersonal verbal and written communication skills successfully interacting in a positive manner with various guests entertainers leadership technicians outside contractors entertainment and park staff and personnel from other departments or corporate teams.
Must be able to recognize behavioral issues within the team that need to be addressed and handle them in an appropriate and timely manner.
Understand and enforce the use of proper safety protocols and safety systems be able to properly inspect and document inspections and operation of safety sensitive equipment or procedures and enforce the consistent use of personal protective equipment.
Demonstrate strong communication skills display respect for others perform all duties with a positive attitude and demonstrate teamwork professionalism be willing to increase their personal development and positively influence employees and vendors/contractors and display strong guest service skills.
Provide technical support and service for events or for other departmental needs and perform other functions as directed by management for the good of the Department and Park.
Adhere to and enforce all Park/Department policies and procedures
Communicate professionally and effectively with ambassadors and guests
Must be able to lift push pull and/or carry up to 50 lbs. on an occasional basis
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed)
Must be able to work indoors and outdoors in varying Florida weather to include extreme heat. Position will be exposed to fumes dust odors and cold/heat temperature extremes
Must be able to work in environment with atmospheric effects such as fog smoke haze mist bubble snow and scents. There may also be lighting effects such as strobe lights bright dark elevated or cramped conditions
Perform the following physical activities: kneeling squatting bend floorto waist/waisttooverhead reach overhead simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Perform all cleaning duties including use of cleaning chemicals
Must be flexible in work locations and roles as placement will depend on business needs and career development opportunities
Primary Responsibilities:
Responsible for the supervision and implementation of the daily operation of Consumer Events festivals and shows; including scheduling and following up on task assignments for cast and crew.
Responsible for leading rehearsals and other trainings for assigned work groups and teams as needed.
Responsible to mentor staff to maintain a successful teamoriented productions.
Provide overall logistical support for the entire Entertainment Department and warehouse when needed.
Developing updating and following the SOPs attendance/performance tracking daily reports supply requests and other documentation required for entertainment operations.
Ensuring the safety of all Team Members as well as ensuring that all team members are getting required safety training and are using proper PPE.
Responsible for supervision of areas to include but not limited to; events cast technicians costume/dresser staff daily hours reporting ambassador coaching overtime requests deviation/sign in sheets theatrical and technical systems theater safety facility maintenance and cleanliness monitoring show quality scheduling and participating in or running rehearsals daily meetings and information dissemination team member development team member record keeping inventory & procurement of equipment materials and supplies.
Responsible for developing and maintaining quality standards throughout all assigned tasks special events and show positions
Responsible for maintaining the artistic and technical integrity of the show/event. Knowledge of all positions necessary for show operation.
Act as frontline management representative. Act as a liaison with Production Entertainment Technical and Operational Entertainment Management Staff.
Responsible for coordination and implementation of special events and shows in other venues as needed.
Responsible for assisting with Entertainment activities and special events in other facilities outside of the park as needed.
Submit daily/weekly reports to Managers detailing all show and event related activities and other pertinent information.
Cover for other Supervisors/Technicians/other departments as needed on their days off vacation absences etc.
Work in a team environment and interact with guests and other ambassadors in a professional manner
Attend all required trainings rehearsals event days and additional workdays unless communicated during the hiring process.
Perform other duties as assigned
The perks of the position: Ambassadors will enjoy a fun fastpaced environment and great teammates as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food merchandise etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Manager
Employment Type
Full-Time
